Apple asks Chinese customers to not use third-party chargers, due to risk of death

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After two tragic iPhone-related incidents that resulted in the death of one Chinese woman and a man going into a coma, Apple has put up a special page on its China website to inform users about the use of officially approved chargers.

Screen Shot 2013-07-29 at 7.53.27 PM

According to The Next Web, the message at the top of the page states that:

“Apple has always placed the safety of its consumers as a foremost concern, and that all of its products, including the iPhone and iPad, must go through rigorous testing for safety and reliability.”

This is followed by a recommendation to purchase chargers only if they have the labels shown in the images:

“When you charge your iPhone or iPad, we suggest that you use all USB power adapters with correspondingly-labeled USB cables. These adapters and cables can be purchased as individual items from Apple and authorized Apple retailers.”

This is obviously a response to the claims that the reason for those two incidents were unauthorized chargers. Apple promised a full investigation after the first accident, and while the company didn’t directly say the results of that investigation showed that it was indeed the fault of a poorly made third party charger, that may just be the case.

The lesson here, folks, is only use official chargers or third-party chargers from reliable sources. Avoid cheap, unreliable chargers from unknown manufacturer XYZ because you may save money but it just isn’t worth the risk.

[via The Next Web]

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2 comments

  1. Mike

    “The lesson here, folks, only use official chargers. There might be cheaper unofficial chargers out there, but it just isn’t worth the risk.”

    Oh, let’s not go overboard here. A good USB AC charger–a standard item, with standard specifications–from a reputable source should be just fine. Next thing you’ll be advising us is, only take your car in to the dealership for repairs . . . . ;^)

    And the last time I checked, a standard USB AC adapter for an Apple iPod from the Apple store cost $30 (in a nice Lucite case, no less!)–considerably less elsewhere.