Are you not receiving e-mails from dotTech? If so, please read this!

April 12, 2010 54 Email article | Print article

Hey Friends,

I have gotten numerous e-mails from lots of people telling me that they are no longer receiving e-mails from dotTech (e-mail notifications/registration confirmation e-mails). Believe me when I say I am not ignoring your e-mails of distress that you have sent me. I have replied to each and every request of assistance regarding these issues; the frustrating part is that people who are not receiving e-mail notifications or registration confirmation e-mails are also not getting any reply e-mails I send to them manually, so it seems like I am ignoring everyone whereas I am not. So, please bear with me for a few days – I am trying hard to fix the issue.

If you are one of the people not getting e-mails from dotTech, you can help solve this problem by posting a comment below telling me what e-mail service provider you use (i.e. @hotmail.com, @gmail.com, etc.). I believe it is Gmail users that are having problems but need to confirm this.

Thank you.

Take care,

Ashraf

54 Comments »

  1. Ed April 12, 2010 at 9:14 PM (comment permalink) -

    Ashraf: It seems obvious, but if someone got your email saying please see this posting, they got they email. However, I have noticed that about two months ago I stopped receiving your emails altogether, for quite some time (weeks).  I am one of those people who do not check your website daily, weekly or with any other regular frequency: only when an email alerts me of something I might be interested in do I visit, therefore an interruption of that service is bad for both. Hope it helps, best regards.

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  2. Emrys April 12, 2010 at 9:16 PM (comment permalink) -

    I understand your frustration. I will keep sending you links for your review, but I can’t see how you have time for everything you do. Keep up the good work!

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  3. Michael N Hart April 12, 2010 at 9:30 PM (comment permalink) -

    Hi, I get most of the email alerts, although on occasion some I do not, but I tend to look in any way, most days. I use Gmail and still think it is the very best out there, kind regards Mike.

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  4. tejas April 12, 2010 at 9:31 PM (comment permalink) -

    I gotta tell you, I thought it was very funny when I got this email;

    Are you not receiving e-mails from dotTech? If so, please read this!

    The only problem I’ve had is quite the opposite. I un-subscribed from the Giveaway of the Day Reviews some time ago, but they keep coming. I’m sure the one has nothing to do with the other.

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  5. etim April 12, 2010 at 9:48 PM (comment permalink) -

    Hey A– why not start numbering your emails? Then we can tell if/when we miss any.

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  6. Kevin April 12, 2010 at 9:59 PM (comment permalink) -

    When I first signed up for your e-mail alerts, I didn’t see a response from you for a few days. I use Outlook for my mail so I finally went into my Gmail account directly and checked the spam filter and their was your e-mail. I have no idea why they flagged you as spam, but I marked your e-mails as safe and I have had no problems since.

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  7. WECH April 12, 2010 at 10:06 PM (comment permalink) -

    if  you sent everybody test email, I didn’t get it, not in the last month or  two.

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  8. patara April 12, 2010 at 10:07 PM (comment permalink) -

    I was not getting your emails a few weeks ago. Went to the site to investigate and saw you were away but then once you were back I still got no emails. I subscribed again and since then presume I’m getting them all. I use a GMail address. I think also like Kevin at that time I found some in my GMail spam filter.

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  9. David April 12, 2010 at 10:13 PM (comment permalink) -

    Hi Ashraf,

    one month ago I stopped to receive DotTech e-mail, without any apparent reason. I checked in DotTech home page and I saw that the latest post was dated two or three weeks before. So, I guessed some problems on publishing temporarily, hopefully.
    After few days I checked the GMail “spam box” founding there all DotTech e-mails … I checked all them and select “not spam”, solving the problem. 
    I’m quite sure that GMail modified their spam blocking criteria, or something else.

    Thanks a lot for your job, very appreciated indeed.

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  10. Locutus April 12, 2010 at 10:34 PM (comment permalink) -

    Well with my tricky junkmail setup where I have legit sites strung through 3 emails on 2 servers, somehow I manage to not lose yours.

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  11. Blackbird April 12, 2010 at 10:35 PM (comment permalink) -

    No problems with  Windows Live Mail [ @live.com ].
    Numbering the E-mails is an excellent idea!
    (Of course,…. I am,… kind of wondering,… how the people whom aren’t getting these E-mails are going to get this E-mail,…… Hmmmm…….. )
    ;~)

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  12. redmaledeer April 12, 2010 at 10:57 PM (comment permalink) -

    A couple of providers NOT having problems receiving your emails are
     
    username@alum.rpi.edu
    username@mail2world.com
     
    Maybe this helps narrow in on the problem providers.   Of course,  all I really know is that I get some of your emails;   I have no way of knowing whether I get them all.   I think numbering them would be a fine idea.   Maybe also giving the title or subject of the preceding email.   I think some people would remember text better than just a number.
     

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  13. SKYC April 12, 2010 at 11:28 PM (comment permalink) -

    Hi Ashraf,
    FYI……I use gmail, and have not had any problems with e-mail notifications , announcements, freebies, reviews, et al.
    Have been a member for about a year so registration confirmation e-mails are a moot point.

    etims suggestion of numbering emails does sound like a good idea, but I do not know how you would do that.

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  14. Toast April 12, 2010 at 11:34 PM (comment permalink) -

    I have Gmail, and I was receiving them fine, until randomly all messages went into the spam folder. Now I get them fine, once I set your newsletter as one of my contacts.

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  15. Stan Wallner April 12, 2010 at 11:41 PM (comment permalink) -

    Have had no probs w/ yahoo address, but do know gmail has been getting ‘pickier’ in terms of what they consider spam;  AND people who forward their gmail to an outlook client rarely think to go back to gmail directly to check their SPAM folder!

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  16. Tony April 13, 2010 at 12:23 AM (comment permalink) -

    Hi Ashraf,

    I am using GMail and initially the first email I received from you was classed as spam, once I clicked not spam in GMail itself, there has not been any problems, all your emails arrive as they should.

    Tony  

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  17. RoseD1st April 13, 2010 at 1:30 AM (comment permalink) -

    I use gmail and I get all your emails :)

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  18. jumbi April 13, 2010 at 1:43 AM (comment permalink) -

    gmail seems fine to me also.
    In past, I used to send emails to customers using Groupmail from Infacta. During that time, I had done a research and also talked to internet providers and verified that this software is the most “compatible” with email servers. Afterwards I purchased this.
    I have got a licence which is used rarely nowdays and I would be very glad to share it with you, if you think this may be useful.

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  19. Syafiq April 13, 2010 at 5:01 AM (comment permalink) -

    I use gmail. Before this, I got dotTech email properly into my inbox. But last time, ur email was notified as spam. After some time, ur emails keep going into the spam. Finally, I flagged one of ur email as “Not Spam”. After that, ur email entered my inbox properly again~~~

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  20. karen April 13, 2010 at 5:23 AM (comment permalink) -

    I use gmail.  I used to get email when I received a PM, but I don’t anymore.  I’ve never signed up to receive any other dotTech emails though.

    I’ve checked my spam folder and they’re not in there.

    20
  21. Jerry April 13, 2010 at 5:42 AM (comment permalink) -

    Greetings Ashraf,
    I use GMail and believe that I have been receiving all your emails.
    I would sorely miss them if they stopped.
    Your efforts are greatly appreciated.
    Thank you.

    21
  22. BrotherWolf April 13, 2010 at 6:03 AM (comment permalink) -

    I get some of the article notification emails, but not all. The last one I got was for previx safeonline, I didn’t get one for this article or zonealarm.  I also don’t get them for PMs in the forum anymore.

    I use gmail and did find some of your emails in spam, but have marked them as “not spam” yet the problem seems to continue.

    Good luck figuring this out.  :-)

    Just in case it’s somehow connected, I’ve noticed that lately it takes quite a bit longer to load pages on dotTech than other sites I go to.

    22
  23. John C April 13, 2010 at 6:55 AM (comment permalink) -

    I had the same problem – GMail suddenly started sending all dottech mails to the SPAM folder. Since I autoforward mail the account I used to subscribe to dottech, I didn’t initially even notice the problem. By chance I signed into the account directly and found 52 dottech mails there!
    The solution, however, is simple, quick (and completely painless :-) :
     

    Open a message from dottech (any will do);
    Click on the little arrow next to “Reply” and select “Filter messages like this”. This will open the “Create filter” window;
    Change the “From: ” line to read simply “dottech.org”;
    Click “Next step”. This will automatically check the filter and return the list of matching messages;
    Choose the LAST action option: Never send it to spam;
    Click on “Create Filter” (and optionally on “Also apply filter to ### conversations below”, although in this case it shouldn’t be necessary, unless you also choose a new label or other action).

     
    And that’s it! Now mails from dottech.org will never again end up in the bit-bucket!
     
    Hope this helps…
     
    John

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  24. Mick April 13, 2010 at 7:33 AM (comment permalink) -

    Ashraf –
    I use gmail.  I am (or was?) selected to receive indications of new articles (except the GAOTD reviews) and received them for months.  It looks like the last message I received was on 3/4 – “New article posted : Free WinX HD Video Converter Deluxe”.  I am not certain, but I believe this coincides with the *long* break you took away from the site.  It didn’t occur to me that the emails had stopped – because my daily dottech trips always showed no updates.  When you did return, I noticed that new articles were posted, but I received no email updates.  I believe the two events coincide in the timeline (the long break and the email “stoppage”), but I am not positive that is the case.
     
    Regardless, I have received no emails since before the time away.
     
    :)

    edit : Upon further review, I see that I actually DID start receiving messages again on 3/18… although they are all located in my spam folder, where they had never gone before….

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  25. Joji April 13, 2010 at 7:46 AM (comment permalink) -

    I got emails from dot.Tech right away when I first signed up, everything is working good for me!
     
    ~Joji~

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