How to get and save your system specs, for when you need troubleshooting help [Tip]

When you need help with a computer problem, one of the first things you will be asked for is your computer information (aka system specs). You can either go to System Information from Control Panel and manually copy down the information. Or you could instead save a text file containing your desktop or laptop system details with a neat trick using the Command Prompt. Read on to learn this neat trick.

To open the Command Prompt, click on the Start menu and enter cmd. Or, you could instead open Run and enter cmd. That should open the Command Prompt window in the shot below.

system details

Then you should enter systeminfo followed by >. After that input a destination folder and the file title. You should add inverted commas around the file title. For example, the full command might be something like: systeminfo> C:\Users\“system info.txt.”

system info2

Now press Enter, and you’ll find a system info file in the folder destination you specified in the Command Prompt. Open Windows Explorer, and navigate to the folder that you saved the system info file to.

Double-click on the file to open it in Notepad. That should then open the system info document as in the shot below. It includes a variety of system details such as RAM, system model, BIOS version and processor models.

system details3

Now you can print this file for reference. It might be a handy document to show to IT technicians.

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  • Mags

    “You should add inverted commas around the file title.”

    Just an FYI they are not called inverted commas, they are called quotation marks, as in when you quote something like just like I did in this post.