Comments on: dotTech Exclusive: Free 2 year licenses of Safe Returner (an anti-malware program)! [24-hours only]

By: Downloadcoholic

Downloadcoholic — Fri, 10 Sep 2010 10:53:23 +0000

We’ re just ginnypigs guys…they used us!

By: John

John — Mon, 06 Sep 2010 23:22:14 +0000

@chinaguy: Somehow I think Egomoo has stopped reading this thread otherwise I would have thought he may have made some comment in regards to what is or is not happening. You could try emailing him at Gmail like I did originally, which will be my next step also I think. John

By: chinaguy

chinaguy — Mon, 06 Sep 2010 07:19:50 +0000

@John: sure no problem. I actually had the same problem as you did at first. Then I remembered that option in the folder options and unchecked it. I could then change the file type too. But what should be common knowledge for most geeks is sometimes hard for us normal people to figure out. I was able to get it running too. But only in compatibility mode for XP SP 2. I thought Egomoo said he had tested it in Windows 7 32-bit. That is what I am using and I still have to go through a bunch of hoops to get it working. What is up? If you test something you should test it well. And Egomoo, I have looked again at the place you suggested and there is no safe returner file folder listed. I have looked at all the users in the appdata folder and I have also looked in all the folders under each user's appdata folder. There is nothing about safe returner in any of those locations. Feel free to tell me if I am looking in the wrong location or something, but I am fairly certain I am not.

By: John

John — Sun, 05 Sep 2010 00:52:01 +0000

@chinaguy: Finally thanks to your explanation of how to change the file extension I was actually able to get this program up and running, only problem now is I did not receive or keep my licence #, but I shall work on that one. Anyway Chinaguy thanks for your help much appreciated. Cheers John

By: PapyLuc

PapyLuc — Sat, 04 Sep 2010 20:04:38 +0000

@chinaguy:
(excuse-me… french) :

But, in the window – after analyze, you must see at right :

Quaratine-History (Click On), View Log… example !

SafeReturner Scan Log 1.27.3
Log created at 04/09/2010 21:46:06
http://www.safereturner.com/

Scan type : Quick Scan
Time Elapsed: 00:00:20

File threats detected : 3

[photostage.exe]
<> [Action:Deleted]
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices]
[Action:Deleted]
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices]
[Action:Deleted]

BYE.

BUT, il y a confusion dans le log car “action is not deleted” sauf à la demande !!!

By: chinaguy

chinaguy — Fri, 03 Sep 2010 10:44:56 +0000

@John: The file you need to change from .scr to .exe is in the folder you installed the program in. You may need to first change the view options for your folders in control panel. I know I did. I think the default is for windows to hide the file extension for known file types. Go to folder options-> view and look for that option. If it is checked then uncheck it. Now go to the folder you installed the program in. For most people that will be C:\program files\safe returner\. Then right click on the file safereturner.exe. Now click rename. Select the scr file extension and change that to exe then press enter. Try running the program again to see if that helps anything. @egomoo: I couldn't find any log.ini file at that location. or even a safe returner file folder. So I do not know what is up with that.

By: John

John — Tue, 31 Aug 2010 21:20:06 +0000

I have all but given up on this program, I have downloaded it too many times now and still get it opening in Notepad with a bunch of gobbody gook, it obviously is not meant to be for me. :-(
One thing I don’t get or can’t find is where people are changing the file from .scr to .exe
Cheers
John

By: Kathy

Kathy — Tue, 31 Aug 2010 20:50:45 +0000

If you are still having a problem registering Safer Returner with a Windows 7 machine you might try this.
It finally worked for me.
Uninstall the program and make sure you have deleted the icons. Download the current version that comes up with the download link above. Install. Change the .scr to .exe and create a new icon. Change the program to run the program in compatibility mode xp service pack 3. Run the program and register it with the license adding the 0 to the beginning of the number. That took care of it for me. Good luck.

By: egomoo

egomoo — Tue, 31 Aug 2010 02:17:14 +0000

@chinaguy: do please give me a log.ini file which locate at %appdata%\safe returner\log.ini thanks

By: Gioneo

Gioneo — Mon, 30 Aug 2010 18:44:03 +0000

FYI
1. If you’re trying to register the program and it still comes back as a trial, make sure you are using the same email address you used in the Safe Returner Promotion Page. If you used a program like Trashmail (like I did) in the promo page, you have to use that exact fake email to register. I had that same problem and I had to go dig and find the fake I used.
2. You can register the program anytime after the 24hr promo period, as long as you already have the key that was sent to you WITHIN the 24hr promo period. I just re-installed it now, it registers and works fine.
Cheers.

By: Mongoplus

Mongoplus — Mon, 30 Aug 2010 17:59:14 +0000

@egomoo: The e-mail address I used was mctsmlatimer-AT-hotmail.com Replace the -AT- with the @. Thank you

By: Conn09

Conn09 — Mon, 30 Aug 2010 17:56:34 +0000

@chinaguy: Did you definitely install from the right package? The EXE not the COM? It sounds like you don't have the Privileges to access it. Are you definitely an Admin? If so try reinstalling it from the EXE package again, just re-download it too, to make sure it is not a corrupted download. Good Luck

By: chinaguy

chinaguy — Mon, 30 Aug 2010 16:43:10 +0000

I am not sure if anyone read my comment earlier about the problem I am having that I posted above. But I know there has been a lot of comments here and it is difficult to monitor so many. I will repost it here and see if anyone else knows what the error message I am getting means.

The error I am getting is “Access violation at address 00401C69 in module ‘safereturner.exe’ Write of address 00000000. I did that and I am still getting this error. Even when I click the shortcut on the desktop. Oh and the process that it starts uses a ton of CPU.
Thanks for any help you can provide for me. This is before I have even been able to run the program. It is after install and changing the file to exe and making the shortcut to the desktop.

By: Conn09

Conn09 — Mon, 30 Aug 2010 14:46:45 +0000

@lazyboy: you really should read or learn to at least. First of all you have insulted a developer (egomoo) who has been trying to help you throughout this, then you began insulting me (a member). And quite clearly i was right in what i said at the end of my last comment, you did come back with a reply questioning my sanity and calling me, as well as saying i was wrong. If you also read on you could see that i put "the scan took mere seconds to complete", what you want a precise time? about 10 seconds, and considering i wrote that reply at about 3AM i think i did well enough there anyway. My OS is Vista 32 bit. I already knew what he had said and what he meant so again you have not read what i put. Even egomoo see's that i know. Ashraf and Egomoo have been working very hard just to provide this as a freebie, and Egomoo has been working possibly even harder just trying to fix bugs and support people here, and i do not appreciate the comments you made before about him. So i hope you are thankful that he provided these fixes for you. I hope now that you will see the error's you have made and cease this. But again i know already you will reply yet again calling me something and then saying i'm wrong again.

By: Conn09

Conn09 — Mon, 30 Aug 2010 14:46:20 +0000

@egomoo: Thankyou egomoo, your app is quite amazing since you are after all a one man team. You have done an amazing job, and thankyou for confirming what i said to Lazyboy. who appears to still not understand anything i have said. Thankyou for the chance to use this app and i hope that you continue to improve it and excel in your business. Keep up the good work :)

By: Ian

Ian — Mon, 30 Aug 2010 11:51:06 +0000

@Ashraf: Thanks for replying. I must have mis-read the original post, as I thought it was available until 3:00pm PST, but I see now it was AM.

By: Jeanjean

Jeanjean — Mon, 30 Aug 2010 07:30:07 +0000

No problem at all ! Works fine on XP Sp3.
I receive only 2 warnings for Bing Wallpaper Downloader (small risk) & Dvs Agent (high risk)
Thanks Egomoo & Ashraf.

By: Ashraf

Ashraf — Mon, 30 Aug 2010 05:12:33 +0000

@Ian: Sorry for the late reply. The giveaway was only for 24-hours; the developer - who is not a native English speaker - just put "August" without realizing what it meant. You got the "giveaway has ended" message because you tried to grab Safe Returner 2 year license after the 24-hours were up.

By: egomoo

egomoo — Mon, 30 Aug 2010 03:26:46 +0000

@Conn09: thanks ,very much appreciated. You understand my app a lot. Safe Returner is a smart version of AutoRuns. So in the expert mode,there is no FPs. As it lists all the startup items without digital signature. In the expert,the app do not say which one is virus or malware or trojan. It just lists startup items and give u threat score to judge. It's up to you which one to remove or not.

By: Ian

Ian — Mon, 30 Aug 2010 03:11:32 +0000

@Ian: Sadly, no one has addressed this issue, in spite of not only being under the shown time limit of "August", but also beating (by many hours) the 24-hour-window promised here. Too much going on here today, I suppose.

By: lazyboy

lazyboy — Mon, 30 Aug 2010 02:43:36 +0000

Egomoo, thnx, ignore list seems to work now, much appreciated.

@Conn, not sure what you mean by calling out members? Also not surpised that you left a dumb comment.
Btw I can read the comments dumbass. When he said no FP’s in Expert mode then that means what he said, get me!! He then started a new paragraph, so I guess you can’t read. It contradicted itself as well yourself, tard. I thought when it picks up startup programs that would be FP’s but I guess I’m the tard and I don’t know what FP’s are. So with your expertise, what are FP’s?

Thnx for not sharing how long your scan took and what operating system you used Conn. Also I did try to help early with the comments because everyone was having issues with windows 7. I simply said just try right clicking and running it as Administrator and seems to work for most people from what I can gather from the comments, lol.

Sorry Ashraf for the comments and what’s going on with Conn and myself. You do a great job and love your site, keep up the great work. I’ll try to restrain myself from using any bad words, including dumb and tard, starting after this post.

By: Conn09

Conn09 — Mon, 30 Aug 2010 01:38:16 +0000

@lazyboy: So now you’ve stooped so low as to start calling Members?!
I have read ALL the comments and really i wasn’t talking to anyone else, just you, as you are the one that is being most aggressive with your language, and i already know i can’t write a program, i said i bet you can’t write and support a program, i did not “bash” anyone, i did not even say anything about me writing a program, so now you are simply exaggerating. And i did not address everyone here, i addressed those (You) that were beginning to moan and resort to foul language against the developer.
Clearly i did make one mistake in my previous post and the mistake was that i didn’t put @Lazyboy at the beginning and i also did not change all the words that said ‘Everybody’ to Lazyboy. Because so far it is only you that is most openly and most aggressively speaking.
And furthermore, i have not seen YOU help anyone yet, more along the lines of insulting the developer and now myself.
Also NO comments here are dumb, all help to achieve something in the end.

My own experiances with the program were fine. It registered and installed flawlessly and within 10 seconds. The scan took mere seconds to complete and only threw up 4 false positives, but looking at the files they would easily have been mistaken by any other AV or AM as a virus since they were exe’s created for the function of changing settings, somthing that virus’s do.
I found absolutely no flaw with this program, yes it may throw some false positives at you but think please, this is a new AM, OF COURSE IT’S GOING TO THROW SOME. Think how Avast! started, and still continue’s to do sometimes.

Also, in one of your comment’s you clearly read his reply wrong as he said
“There are no FP’s in Expert Mode” but if you had read the rest, he also said “It contains both legitimate programs and malicious softwares that are automatically started by Windows.”
In other words it shows all things that have even a slight “security risk” JUST BECAUSE THEY ARE IN THERE DOES NOT MEAN THEY THINK IT’S A VIRUS IT IS THERE IN EXPERT BECAUSE IT HAS A SECURITY RISK OF SOME KIND, such as being an odd program that wouldn’t normally start with windows. SO now come to think of it my FP’s weren’t FP’s it was just a few startup items that may have been a bit risky.
So as you said in contradiction to the answer you gave him, you are either retarded or you did not read it properly.

I leave you with those thought’s. Hopefully you will have learned something and also learned that you were arrogant and hostile towards both me and the developer. Although, even now i know that you will probably come back again with another comment questioning my sanity and stating that i am wrong and nothing i have said matters. And to be quite frank with you I do not care.

By: Kathy

Kathy — Mon, 30 Aug 2010 00:43:43 +0000

I am on 64 bit Windows 7, Alienware laptop with intel i7 720Qm 1.6 Ghz Turbo Mode, 6mb cache and 8 GB of memory.
I do have my license key so was able to try registering again today but I still cannot register Safe Returner. I am running as administrator and have changed the .scr to .exe but I still cannot register. Are there any other suggestions?

By: egomoo

egomoo — Mon, 30 Aug 2010 00:38:16 +0000

@lazyboy:
Hi,I’m sorry about the bugs while ignore list not work right.
And I have fixed it now,you could download it here to test.
http://www.safereturner.com/bug/SafeReturner.zip
unzip it and replace the file to install folder
thanks very much

By: egomoo

egomoo — Mon, 30 Aug 2010 00:35:01 +0000

@John: add a "0" to your register code

By: egomoo

egomoo — Mon, 30 Aug 2010 00:34:30 +0000

@Mongoplus: contact me with the email above

By: egomoo

egomoo — Mon, 30 Aug 2010 00:33:24 +0000

@everyone:

I ‘m so sorry that the register code page do have a bug.

the regsiter code generated by some email has the wrong code.

if you have update the latest version 1.27.2 and still have the evaluation version, then do add a “0″ to your register code.
For example, you register code is XXXXXXXXXX
Then use the 0XXXXXXX as your register code
if you lost the key,please email me to support[at]safereturner.com

By: John

John — Sun, 29 Aug 2010 21:37:37 +0000

@Ashraf: Thanks Ashraf, I have tried again this morning with your link but I'm getting exactly the same results as before. It seems I'm too late for it now any way plus I did not keep my licence number. :-( Cheers John

By: Mongoplus

Mongoplus — Sun, 29 Aug 2010 20:40:03 +0000

I filled out the form and was told that the serial number was beening sent to my e-mail address, but I still have not received it.

Please Help.

By: Richard

Richard — Sun, 29 Aug 2010 19:26:56 +0000

lazyboy,the scan took 5minutes the first time and 17 seconds the second time on my machine,the ignore list either works or the false positives i reported have been updated when the program updated its definitions,because i did not get any threats this time.Dont know about using different options or clicking yes or no.

By: kimotheraphy

kimotheraphy — Sun, 29 Aug 2010 16:12:55 +0000

I like this program. There’s a thread at wilders security that helps to explain what this program does, what it can do well, and some of its limitations. It is not the one-stop-security solution that most of us dream about, but seems effective within its scope of alerting a user of active malware that is up and running and neutralizing it…

By: lazyboy

lazyboy — Sun, 29 Aug 2010 15:56:55 +0000

@conn09, you must be a tard as well, can people not read or is it just me? My questions have not been answered and I just get stupid replies. Conn, go back and read every comment from everyone, I know it’s a lot but hey, you need to read them. If you don’t feel like doing that than go back and read just my comments and look at Egomoo’s replies. I’m not trying to bash anyone but this product to me is no good. Egomoo keeps responding with wrong answers and just points out the obvious.

Questions that were never answered – Does the scan for everyone else who can get the program to work take less than a minute to scan?
Does the scan take the same amount of time whether you click yes or the no button?
Why does the ignore list not work right? Also using different options doesn’t seem to affect what get’s scanned and the scan takes the same amount of time.

Conn you couldn’t write a program as well and stop bashing anyone on here, especially myself. I’m just trying to help and pointing out the obvious. I gave it a poor rating because of the poor answers I was getting back and my computer is clean, no malware/viruses to speak of so I don’t even know if this program even works. Also it’s not just me, everyone is getting FP’s and I wouldn’t be suprised that some people have deleted stuff they shouldn’t have, hope their computer is still working!

Conn, what was your experience with this program? can you answer any of my questions or am I just going to get dumb replies again.

By: Bindegal

Bindegal — Sun, 29 Aug 2010 15:21:52 +0000

@John: Yes.. The main file in the installations folder, had to be renamed from SafeReturner.scr to SafeReturner.exe

By: Ian

Ian — Sun, 29 Aug 2010 15:12:25 +0000

When I go to the link, it tells me that it is available for the month of August, rather than for 24 hours, then adds that it is no longer available. [IMG]http://i33.tinypic.com/11bkmzn.jpg[/IMG] In spite of that, it seems to have downloaded! Yikes! Talk about mixed messages.

By: Conn09

Conn09 — Sun, 29 Aug 2010 15:03:51 +0000

I’d Like to point out that a lot of people are really having a go at the developer for these problems, such as @LazyBoy who has begun criticising the developer.

Those starting to moan at the developer should be thankful for even getting a chance to use this program, i highly doubt a lot of you could develop AND fully support a program with a one man team. Ashraf and this developer have been working very hard to bring this to you and so far people like LazyBoy have just been litterally taking the piss out of him.