Deceitful trick by Driver Magician developer.

UPDATE: See Developer response + fix for Driver Magician issue for a fix to the issue mentioned below.

Driver Magician, the program that was given out yesterday, is a great program no doubt about it. However a very deceitful trick done by the developer has been brought to light by a GOTDer that goes by the name of rezidue (in hindsight, secret2008 also tried to point this out).

Recall Driver Magician being able to create a standalone self executable/install backup of your drivers (“auto-setup”). Well it has been discovered that if you do not have Driver Magician installed, when you try to run this self executable backup you will be prompted with a window that asks you to enter a registration name/code:

2009-03-07_043616

If you don’t have the registration name/code only the video and network adapters will be extracted as per what the window says. Now I don’t know about you guys, but when I found out about this and experienced it first hand, I got angry. Not only angry at my self for not catching this, but also really pissed off at the developer for tricking everyone like this. When the developer said “Clone all drivers to an auto-setup package (.EXE), so you can restore drivers without installing Driver Magician.” I know me + thousands of other GOTDers took that as we would be able to use the auto-setup shall we ever lose Driver Magician. And that was not very illogical of us to think that; when a developer says you don’t need XXX program installed to do XXX, one does not expect a loop hole in the middle. Especially the kind of loop hole that the developer knows we cannot pass since GOTD users don’t get registration codes. I thank the developer for giving his product for free but I really, really frown upon this. If the developer wanted to make people enter registration codes before using the auto-setup, he/she never should have said that line I quoted above; or he/she could have simply stated “The auto-setup package (.EXE) feature is not available in this GOTD version – you must purchase Drive Magician to use this feature”. Driver Magician could still have been (in fact still is) a great program without mention of the “auto-setup” EXE; or if the developer stated the feature is not available in the GOTD version, me, and I bet many others, would have appreciated the developer’s transparency and care for us since they took the time to inform us. I don’t know about you, but to me it now seems it was clearly meant to deceive people (i.e. when people try to restore their drivers with the “auto-setup package”, they will find out they need a registration code so they either have to buy DriverMagician or they are SOL). You are welcome to disagree with me. I have a problem with the deceit not with having to enter registration information to use that feature.

That all being said, I have contacted the developer to see if he/she is willing to do something to make up for that. Maybe issue a fix? Or maybe this is all a misunderstanding and having to enter the registration information is a mistake/bug (I hope). I am sure a business does not want such bad publicity. However if the developer decides to not act, I offer a solution:

I will break one of my long standing rules (only temporarily of course) and show everyone how to  find out what registration name and registration code was used to register DriverMagician yesterday. That way everyone will be able to make full use of their auto-setup like the developer claimed/wanted us to believe from the software description. Don’t worry it is actually very simple and easy. However note that I will not be giving out registration codes. I will only show a method on how to find the registration code on your computer. If you did not install Driver Magician yesterday, or in the past, I can’t do anything for you.

The ball is now in the developer’s court. Lets see what happens. Stay tuned.

Note: The issue mentioned above applies to the “auto-setup” EXE not “self-extractor” EXE. “Self-extractor” EXE does not prompt you for registration information when you try to extract from it.

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16 comments

  1. Xanonite

    I also got a little tired of some of the tricks companies play and found a few ways to get around them. Companies should be honest with the people using their software. I believe this company has only tarnished itself by saying that they are not trust-able and it may be better to use one or even two reliable free programs to do the same thing this one does and be able to sleep at night knowing your drivers are protected if you need to use them again. This company has undermined itself. Sad….

    But…there are better companies out there. Thank you Ashraf for all the work you do to help us.

    Later!

  2. Ashraf
    Author/Mr. Boss

    Giovanni,

    The information you posted involved teaching people how to attain registration keys for GOTD software when we are not intended to have the registration key. I cannot allow you to post that. I only made a one time exception on showing people how (you read up on it at http://dottech.org/gotdreviews/5051) because, I feel, the developer wronged us in the way he presented/gave us his program.

  3. Dan

    Never mind my last comment. I found the information. Thank you for bringing this matter to attention. I would have never known until after my computer fries and I need it. You do a great service to folks and I for one deeply appreciate it. Keep up your good work.
    Dan

  4. Dan

    I’m here mar 7th 2:00pm CST and the info you said you would put up to find the registration code used is gone, I guess. It says: “[Removed by Ashraf. Reason: This is not a thread to teach people how to attain registration keys for GOTD software. This thread is a one-time only exception because of the way the developer acted.]” Am I just too late? I feel that is very shady of Driver Magician developers. I would like to find out how to do what you said so that I can have what the developers purported I would have. Can you help me? Thanks for all your great reviews. Take care.
    Dan

  5. Giovanni

    [Removed by Ashraf. Reason: This is not a thread to teach people how to attain registration keys for GOTD software. This thread is a one-time only exception because of the way the developer acted.]

    ????????

  6. nek4d

    Well, it was like that also last time it was offered.
    And I remember a reader suggested that problem.
    Another one suggested a hint about the keys and of course I discovered and saved the keys separately back then.
    Already followed the same procedure now.

    But I got also angry last time and after that I switched to Drivermax which has the possibility to gather the drivers from many computers a person may have to one internet profile…

  7. Giovanni

    Hi Ashraf,

    yes the Driver Magician’s developer has been very nasty indeed with this deceitful trick because Gaotd’s visitors will be forced to buy the full licence of the program should it no longer be installed on their PC.

    As for your anger you shouldn’t be angry at all because you trusted developer’s words as almost everybody else…

    But what about GAOTD Administrators such as BUBBY?? Honestly I think that they should be much angrier than you because this incident could actually tarnish GAOTD REPUTATION not to mention that they have also paid the full licence to the same (deceitful) developer in order to offer his program free for 24 hour on GIVEAWAYOFTHEDAY website…LOL!!

    For instance look what he wrote yesterday in reply to a GAOTD blogger that goes by the name of Stephen Cohen:

    ??? Say I upgrade my OS and I have backed up all the drivers to an external HD. Do I need this program to reinstall them? If so, doesn’t that mean I will have to buy the program and install it as the original GotD install program won’t work?

    Comment by Stephen Cohen — March 6th, 2009 at 3:09 am
    Did you find this comment useful? yes | no (-38)

    re: Stephen Cohen

    If you reread the “Key Features” listed in the description:

    Clone all drivers to an auto-setup package (.EXE), so you can restore drivers without installing Driver Magician.

    Comment by BuBBy — March 6th, 2009 at 3:10 am
    Did you find this comment useful? yes | no (+143)

    LOL!! LOL!! LOL!! LOL!!!

    As for the way to find out what registration name and registration code was used to register DriverMagician yesterday, maybe you mean the trick I showed you a couple of months ago when you were talking about the methods to bring our giveaways (and other programs) with us after a PC CRASH, right??

    Well as I told you last time, as far as I know there are two ways to recover the registration code (but maybe I may be wrong…LOL!!):


    [Removed by Ashraf. Reason: This is not a thread to teach people how to attain registration keys for GOTD software. This thread is a one-time only exception because of the way the developer acted.]

    Of course, the BEST and EASIER ALTERNATIVE to avoid all this MESS is to save a copy of yesterday’s GAOTD into a CD or other removable devices (Pen drive etc…) to make sure to always have a copy of Driver Magician installed on our PC so as to bypass the bloody deceitful trick set by the developer and say goodbye to him once and for all….LOL!!

    What do you make of it, man??

    Please email me to let me know whether or not he replied to your message.

    Thanks for existing…LOL!!

    May GOD bless you, Ashraf!!!

    Cheers from Italy!!

    Giovanni

  8. George N. True

    If there’s any lesson to be learned here, it’s this: don’t judge a book by its cover. Many of us are quick to dismiss great software that comes from a new or unheard of company that is based in a strange country without realizing that any software company – including the big names in the business – can resort to dirty tricks if they really want to. So give credit where credit is due and don’t assume that the newbies are unreliable. As the saying goes, “there is none so blind as those who do not see.”

  9. Neville

    Ashraf,

    Thank You for the heads up. I too am dismayed by this apparently underhanded action by the developer. This is the first GOTD program I have actually installed … and I installed it on six computers yesterday. Very disappointing indeed, even called a few friends about it.

    I really appreciate your reviews and your tireless efforts. I have installed several of the “Free alternative” programs you have written about.

    Thank you again, for all that you do.

    Sincerely,

    Neville

  10. David Roper

    Holy Molely. Great Gooka Mooka. What a cheat program.

    Thanks for pointing all that out. I am sitting here with a copy of the EXE driver collection burned yesterday onto a CD and labeled
    “BU Drivers – just run EXE.”

    What I want to do is burn the KEYCODE onto the same CD.

    Great review to keep on going with it, the mark of a successful person.

  11. czar

    Yes Dear asraf
    We the weakling one always got screwed , now we should raise up with the help of you holding our hand to pass the stormy world.
    keep up the good work asraf as always you are truly our savaoir in this IT world world