Pidgin, Trillian, Miranda or Digsby: “Which IM app should I use?”

May 29, 2011 32 Email article | Print article

bestimappLets be honest here: who does not instant message (IM) nowadays? Heck, I walked into the advising office at my university and the front desk secretary was IMing my adviser to see if she was available. So most of us, if not all of us, IM. The problem is the whole world can’t agree on which IM service to use. AIM? MSN? Yahoo? Gmail? [Insert IM service here]? To address this we-can’t-make-up-our-minds issue, programs where created where you could use multiple IM services in one program instead of having to download the client for each service individually. If you ask in public “What IM application should I use?” a turf war will be started between the Pidgin, Trillian, Miranda and Digsby fans. All this fighting prevents the important question from being answered: “Which one should I use?”. Well I am here to try to help you solve that problem.

Each of the four mentioned above have their advantages and disadvantages:

Pidgin

Pros

  • Universally supported – works on more then just Windows.
  • You don’t need to create a server side account to use.
  • Has intensive plugin support.
  • Supports many IM services out of the box.
  • Fairly lightweight.

Cons

  • When it comes to Windows, it lacks basic functionality without plugins.
  • File transfers do not work a lot of the time.
  • Does not have an eye candy interface.

Trillian

Pros

  • Works out of the box.
  • A good balance between computer resource use and aesthetically pleasing interface.
  • You do not need a server side account to use.
  • Good plugin support.

Cons

  • Free version has limited support when it comes to IM services.
  • File transfers usually never work if other person does have not Trillian.
  • Only for Windows (have a Mac version in the works).

Miranda

Pros

  • Very lightweight.
  • Extensive plugin and skinning support.
  • Fully customizable.
  • Supports many IM services out of the box.
  • You don’t need to create a server side account to use.

Cons

  • Takes a lot of customization/setting up to get it to be how you want it.

Digsby

Pros

  • Beautiful interface.
  • Supports many IM services out of the box.
  • Has intensive support for emails and social networks.
  • Fully featured out of the box – no need for plugins.
  • File transfers usually work even if the other person does not have Digsby.
  • Developers are constantly releasing patches and updates.

Cons

  • Has its fair share of problems every now and then with email notifications.
  • Uses slightly more computer resources then the alternatives.
  • Only on Windows (a Mac and Linux version are in the works).
  • Little to no plugin support.

I have used all four mentioned about so I know for a that, as mentioned earlier, each of the four have their advantages and disadvantages. If you are looking for an IM application that is very light on computer resources, go with Miranda. If you want an IM application that is light on resources but needs less customization then Miranda, go with Pidgin. If you want a good-looking application but would rather not have to create a server side account, go with Trillian. If you want an application that is very aesthetically pleasing, supports more then just IM services out of the box go with Digsby.

If you want my personal opinion, I say while all of the IM apps are good, Digsby is an awesome IM application that surpasses all the rest. Sure it may use a little more computer resources then the rest, Digsby is very easy to setup and works out of the box – no need to install plugins or anything. Also, besides allowing you to connect to AIM, Windows Live Messenger (MSN), Yahoo Messenger, Google Talk, Facebook Chat, ICQ, and Jabber IM services, you also have the ability to monitor multiple emails from different email services (Gmail, Hotmail, Yahoo Mail, AOL/AIM Mail) or even a custom email service (via IMAP or POP) and social networking (Facebook, MySpace, Twitter, and LinkedIn) accounts. Digsby is very easy to setup and works out of the box – no need to install plugins or anything. It has a very aesthetically pleasing interface and file transfers usually work no matter what IM application the other person you are talking to is using. The only drawback to Digsby is that you must create a service side account. However if you ever travel anywhere if you download Digsby and login to your account you don’t need to readd all your IM services – they are already there. As you can tell I currently use Digsby :). My favorite feature in Digsby is the ability to have Digsby monitor my @dottech.org emails and alert me when I get new ones.

Here are download links for all four:

Pidgin

Trillian

Miranda

Digsby

Which application (if any) do you use? Post below so we can segregate dT readers by their choice (or lack of choice) of IM applications and start our own sectarian violence.

32 Comments »

  1. Jean-Luc Picard March 9, 2009 at 9:05 PM (comment permalink) -

    Ya know, i opt to use online alternatives such as Meebo. It supports:
    AIM
    Yahoo
    Gtalk
    Myspace
    Facebook
    MSN
    ICQ
    Jabber
    and Flixter.

    I only have AIM, Yahoo, Gtalk, Myspace, Facebook, and MSN, so it’s perfect for my needs.

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  2. Ashraf March 9, 2009 at 9:06 PM (comment permalink) -
    Mr. Boss

    I have also used Meebo in the past; it is good but I prefer something more desktop based.

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  3. Gary March 9, 2009 at 9:16 PM (comment permalink) -

    I love Digsby. I was so happy you agree it is an awesome application. I have had the occasion to request support and Digsby shines there as well. Enjoy Digsby!

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  4. Gedrean March 9, 2009 at 11:04 PM (comment permalink) -

    I have to say I am always highly suspect of any service where I give THEM my login credentials for another site, and dislike such behaviors. Miranda is perhaps the only multi-IM client with a good file transfer system. Plus it will support a lot of the features the others lack (Trillian supports all the needed features but damn is it ever bulky, and file transfers are a pain).

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  5. Shill Sycophant March 10, 2009 at 1:27 PM (comment permalink) -

    I have a google android G1 cell phone. Can you view a webcam on your cell phone with any of these programs? Or, beyond these IM’s, is there any software programs that will allow me to view a webcam on my cell phone. For example, While I am at work is there a way to view through my webcam at home? I tried the program called ‘orb’ couldn’t get it to work

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  6. Kinetix March 10, 2009 at 10:16 PM (comment permalink) -

    I’ve used Pidgin, Trillian, and Digsby. Digsby is by far my favorite.

    6
  7. jevvv March 11, 2009 at 3:19 PM (comment permalink) -

    I use Trillian, works on old slow computers (not everyone is able to upgrade) never had problems with file transfers
    Notifies me of email updates, connects to all the services I want to use
    Don’t need to set up more accounts
    Don’t have to pop the hood to make it work

    7
  8. Liam K March 14, 2009 at 1:36 PM (comment permalink) -

    I haven’t used anything but Pidgin, but with plugins and a low memory usage, it works fine for me and I’ve stayed with it for years.

    Digsby sounds nice, but I absolutely hate memory hogs.

    8
  9. Alexander Deliyannis March 15, 2009 at 9:54 AM (comment permalink) -

    I proceeded to download Digsby following the thumbs-up here, as it looks like an interesting application and covers much of what I need to follow.

    However, I was appalled by its install utility which, besides offering to make my.freeze.com my homepage (something I was at least given an option on), proceeded to install two additional programs with no warning, namely Registry Power Cleaner and some other security thingy. I may assume that this was mentioned somewhere in the license agreement I OK’d by I nevertheless find it unacceptable.

    9
  10. Ashraf March 15, 2009 at 2:59 PM (comment permalink) -
    Mr. Boss

    Alexander,

    Digsby has started using a new “InstallQ” installer so that they can earn some revenue. However you have to manually opt in to install other programs besides Digsby – you can just click “Decline” if you don’t want them.

    10
  11. Alexander Deliyannis March 16, 2009 at 1:56 PM (comment permalink) -

    That seems to be the theory. However, when I declined, though Digsby appeared to complete installation I was left with no application at all. No shortcut, no program directory, nothing.

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  12. Ashraf March 16, 2009 at 1:58 PM (comment permalink) -
    Mr. Boss

    Alexander,

    It works just fine for me.

    12
  13. TrentR April 17, 2009 at 12:04 AM (comment permalink) -

    A little late, but wanted to post that Trillian Astra is the newest version of Trillian, and they are accepting beta invites now.

    I’ve used both Trillian, then Gaim, then Pidgin (formally Gaim), and now Trillian Astra. Astra contains everything you describe in the final paragraph about Disgby, and is a very stable beta. VERY stable.

    ~Trent

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  14. Ashraf April 17, 2009 at 12:11 AM (comment permalink) -
    Mr. Boss

    TrentR,

    Ya I tried out Trillian Astra. It looked nice but I didn’t feel up to figuring out how to use it XD.

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  15. Jasmine February 18, 2010 at 6:44 PM (comment permalink) -

    I am thinking of installing an IM. From the text and reading the reviews, I am stuck with Trillian Astra. I might possibly tryout Digsby but it doesn’t sound the best. Currently, I am wondering about Trillian Astra, MSN, AIM, meebo or yahoo messenger? I have used MSN before and is perfectly fine with it. Also, has anyone tried out QQ chat before? is http://www.qq.co.za/ the same as http://qq.bur.st/ or http://chat.qq.com/??? (I might ask my friend about the QQ question but please tell me soon about which IM!!!)

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  16. Scaredwitless March 27, 2010 at 11:30 PM (comment permalink) -

    Way late to this party, but +1 for Trillian Astra, it honestly is in my eyes the perfect IM client.

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  17. jumbi March 28, 2010 at 2:07 PM (comment permalink) -

    it seems digsby is problematic now. A lot of sites have reported that. e.g.:
    http://www.howtogeek.com/howto/2310/be-careful-not-to-install-junk-software-with-digsby/

    http://lifehacker.com/5336382/digsby-joins-the-dark-side-uses-your-pc-to-make-money

    Would you still recommend it?
    Suppose I can bypass the traps and do a “clean install”, do you think its still safe?

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  18. Breno June 14, 2010 at 2:08 PM (comment permalink) -
  19. Hugo July 20, 2010 at 8:11 AM (comment permalink) -

    I wonder why anyone would want to use Digsby:

    - it tries to install a ton of other tool on you PC, you have to be very diligent to avoid that
    You have to store all account data incl. password on their server! Why should I give all this to them? It defeats the idea of a local client -if I’m happy to disclose all my IM account passwords to some company, I might as well use Meebo and not need any local software installed.

    Unfortunately this was not mentioned here, so I installed Digsby and wasted time for installing & removing…

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  20. cafekun August 9, 2010 at 9:37 PM (comment permalink) -

    The only thing which sucks in digsby is its installer package. There are lots of unwanted programs that it wants to install.

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  21. Hugo August 10, 2010 at 12:26 PM (comment permalink) -

    @cafekun: So why should I give dotSyntax LLC (the owners of Digsby) access to all of my IM accounts? You have absolutely no control of what they do with the info…

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  22. saarth September 14, 2010 at 4:04 PM (comment permalink) -

    does any of these apart from digsby hav support 4 mail??

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  23. dee November 24, 2010 at 6:32 AM (comment permalink) -

    @Ashraf:agreed with u more desktop :D

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  24. John Doe 32 December 12, 2010 at 10:26 PM (comment permalink) -

    Pidgin
    Cons
    Does not have an eye candy interface.

    Are you kidding me? that’s a pro not a con! A contingent system theme is something to be desired, the rest (icons, font, text size, colour, etc) can still be edited in pidgin. I have yet to see a nice theme for any IM client. I happen to think Pidgin looks great with windows 7 theme or plenty of 3rd party win7 themes. Better than any other IM client out there, feel free to convince me otherwise. Thanks

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  25. DreamingWolf May 30, 2011 at 2:37 AM (comment permalink) -

    I used to use Miranda for a very long time, being satisfied with that IM. Now, to try something different, I use Trillian. Still, Miranda is my favorite one.

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