How to switch from Outlook.com to Hotmail [How-To Guide]

August 7, 2012 575 Email article | Print article

Outlook.com is a new free web e-mail service by Microsoft intended to replace Hotmail. Using Outlook.com can be done by creating a new Outlook.com account or upgrading your existing Hotmail account to Outlook.com. If you have used Outlook.com and decided you want to go back to Hotmail, that can be done easily. This guide shows you how to do it.

Before We Begin

Before we being, take note going from Hotmail to Outlook.com does not change your e-mail address. This means if you created a new @outlook.com e-mail, that e-mail will stay with you when you go to Hotmail; if you converted your Hotmail account to Outlook.com, you will still retain the same Hotmail e-mail when you go back.

Also, downgrading from Outlook.com to Hotmail does not result in loss of data. All your e-mails, contacts, folders, etc. are converted with you. The only thing that changes when going from Outlook.com to Hotmail is the user interface; you get the old Hotmail inbox and features back.

Lastly, if you were forced to upgrade to Outlook.com from Hotmail, you cannot revert back to Hotmail. Going from Outlook.com to Hotmail is only for those people that voluntarily upgraded.

UPDATE: It looks like Microsoft is no longer allowing people to revert back to Hotmail from Outlook.com. Sorry people — you are stuck with Outlook.com, you cannot change back!

How To Go Back To Hotmail From Outlook.com (How To Turn Off Outlook.com)

The following are the steps you need to take to covert your Outlook.com account to Hotmail:

Note: To enlarge any images below, simply click on them.

  • Login to Outlook.com.
  • Once logged in, you will be taken to your Outlook.com inbox. From there click on the gear icon located near the top-right corner:

  • Clicking on the gear icon will open a menu. From that menu click on Switch back to Hotmail:

  • Next you will be prompted with a message asking for feedback. If you want to provide feedback, click on Send feedback; otherwise, click on Skip feedback:

  • Done.

If you opted to send feedback, you will be asked a series of questions after which you will be taken to Hotmail; if you opted to not send feedback, you will be taken directly to Hotmail:

Conclusion

Switching between Hotmail and Outlook.com is very easy and dotTech’s two guides How To Upgrade From Hotmail to Outlook.com and How To Switch from Outlook.com to Hotmail make the process even easier thanks to our step-by-step directions with screenshots. So go, venture into the world of Microsoft e-mail without fear of permanent change. Enjoy!

575 Comments »

  1. Kendra farns March 13, 2013 at 11:05 AM (comment permalink) -

    @John Smith

    What makes you think Microsoft is a democracy. They are after one thing $$$$$$

    251
  2. TB March 13, 2013 at 12:49 PM (comment permalink) -

    No way to change back from Outlook to Hotmail. So sad. I hate Outlook,

    252
  3. SensorOp March 13, 2013 at 1:57 PM (comment permalink) -

    Gotta love Microsoft……”switch over to our new and improved email system Outlook.com (that takes days to load) and suffer when we don’t allow you to go back to what has worked for years.”

    253
  4. SensorOp March 13, 2013 at 2:03 PM (comment permalink) -

    Good luck on your new Office.com products Microsoft…..looks like I’ll be going OpenOffice sooner than later. If you can’t even get free email working (even though you’ve been in this business for years) I look forward to the success of Office.com, Windows 8, and your crappy tablets….

    254
  5. Kendra farns March 13, 2013 at 2:15 PM (comment permalink) -

    I swear MS wants a certain segment to eave and go elsewhere. It takes the strain off the data centers and gets rid of those with marginal hardware

    255
  6. Fred Rhodes March 14, 2013 at 2:56 AM (comment permalink) -

    I am very annoyed that I have been given no choice in this and have been forced by YOU. I had no desire to go to outlook and I was very comfortable with HOTMAIL and have been for years. I do not like OUTLOOK and the ICONS are bloody horrible. I do not like the fact – that it seems to be forcing a person to join ‘Facebook’ etc. I am very disappointed in whoever forced this on me and I don’t understand what gives you the right to impose yourself upon me and what I thought was my private email address!!!! I could say a lot more – but I would be sensored – Shame on you for taking away a persons ‘freedom of choice’

    256
  7. Wellings March 14, 2013 at 4:41 AM (comment permalink) -

    WE ARE APPALLED AND HAVE WRITTEN IN THEIR FEEDBACK TWICE THIS MORNING STATIING THE SAME, AND TOTALLY AGREE AND SUPPORT THE PREVIOUS COMMENTS, HOW DARE THEY ‘DAVID LAWS’ (This is the Head of Outlook,) authorise this, from our research it seems the overwhelming users are not happy, HOW CAN YOU DO THIS WITHOUT AUTHORISATION FROM THE CUSTOMER WHOSE ACCOUNT IS SUPPOSED TO BE PRIVATE??? Furthermore the least that should have been done is each customer being approached should be given 7 days notice and the option to accept or transfer all information to another account if they so wish. Does anyone know if there is anything we can do to challenge this?

    257
  8. Michal Odendaal March 14, 2013 at 5:52 AM (comment permalink) -

    Shit Outlook is shit . PLEASE bring back what has worked.

    258
  9. Michal Odendaal March 14, 2013 at 5:54 AM (comment permalink) -

    To reiterate. SHIT OUTLOOK IS SHIT!!!!!!!!!!!!!!!!!!
    BRING BACK WHAT HAS WORKED.

    259
  10. John M. Burt March 14, 2013 at 7:57 AM (comment permalink) -

    I do not like Outlook.
    I want to continue to use Hotmail.
    This is my final answer.

    260
  11. parvin safizadeh March 14, 2013 at 12:59 PM (comment permalink) -
  12. parvin safizadeh March 14, 2013 at 1:01 PM (comment permalink) -

    how could i switch off from outlook to hotmail

    262
  13. ALAN SHEEHAN. March 14, 2013 at 2:11 PM (comment permalink) -

    PS,As many have said here already—YOU CANT!
    You could opt to go with 1 of the other providers like
    Gmail or you can just stay with Outlook and all of us
    who have learned the ropes about this diabolical
    user unfriendly System will help you,good luck-DAS.b>[@parvin safizadeh]

    263
  14. peter dear March 14, 2013 at 3:18 PM (comment permalink) -

    why have you done this to me i hate outlook and i cant switch to hotmail

    264
  15. ALAN SHEEHAN. March 14, 2013 at 3:24 PM (comment permalink) -
  16. ALAN SHEEHAN. March 14, 2013 at 3:28 PM (comment permalink) -

    My post is just above yours-read it & for Gods sake
    stop griping,whats done is done, & if you need help
    with the new Format,just say so! DAS.

    266
  17. John M. Burt March 14, 2013 at 4:04 PM (comment permalink) -

    [@ALAN SHEEHAN.] If you enjoy using Outlook, feel free to explain why and how. If the limit of your “help” is “Shut up, bend over and take it”, then thank you for sharing.

    267
  18. John M. Burt March 14, 2013 at 4:07 PM (comment permalink) -

    [@SensorOp] The measure of Microsoft’s confidence in the superiority of the “upgrade” to Outlook may be measured in 1) the frequency with which they refer to it as an upgrade and 2) the fact that they adamantly refuse to let us switch back.

    268
  19. Dappergreg March 14, 2013 at 4:15 PM (comment permalink) -

    Why not give a choice?.Have you ever herd if its not broken do not try and fix it.I think that is mess up.

    269
  20. Rachid March 14, 2013 at 4:20 PM (comment permalink) -

    I don’t like outlook it is really frustrating when you
    impose something to some one who didn’t have choice to say yes or no. Better move away to other social network than to go further with outlook.o move
    when I tried back to hotmail, I didn’t give me the choice in the tab, so there is nothing after feedback.
    Honestly people behind this “rubbish outlook” are putting off people of this kind of network, believe me most of people who experienced the same are feeling the same that is why I am sending this feedback to who ever wants to hear it

    270
  21. John M. Burt March 14, 2013 at 4:44 PM (comment permalink) -

    Seriously, people, if someone has something nice to say about Outlook, they haven’t spoken where I could hear it.

    271
  22. ALAN SHEEHAN. March 14, 2013 at 5:08 PM (comment permalink) -

    Everybody who has been changed over to Outlook,
    knows by now that it is IMOSSIBLE to change back.
    That info has been posted here again and again,if
    people are too lazy to read what other posters have
    to say,the fault lies with them,so whats your beef JB?

    272
  23. ALAN SHEEHAN. March 14, 2013 at 5:11 PM (comment permalink) -

    PS:-I thought 7.57am was your final answer?

    273
  24. John M. Burt March 14, 2013 at 5:31 PM (comment permalink) -

    [@ALAN SHEEHAN.] [@ALAN SHEEHAN.] I do not have anything to add to the statement, “I have no use for Outlook and want to use Hotmail instead”. That is still my final word on Outlook.

    274
  25. ALAN SHEEHAN. March 14, 2013 at 5:47 PM (comment permalink) -

    Then you are Kaput JB,Hotmail is gone FOREVER!
    Sorry,aint we all pal.

    275

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