Only 33% of businesses will upgrade to Windows 8, according to survey

Not liking Windows 8? You aren’t the only one. And it seems individual consumers aren’t the only ones unhappy with Windows 8. According to  the Wall Street Journal, a survey by Forrester Research shows that only 33% of businesses plan on upgrading to Windows 8, either soon or in the more distant future. Compare that to the 66% that said they would upgrade to Windows 7 when the same question was asked in 2009.

Of the remaining 67%, 10% said they will not upgrade to Windows 8 at all while 47% said they have not really thought about it. Back in 2009, only 1% said they would skip Windows 7 while 27% said they don’t know.

I don’t have access to get past Wall Street Journal’s paywall; as such, I don’t know the exact details of the survey, aside from the results, so it isn’t entirely clear what type of businesses were surveyed by Forrester (e.g. small, medium, large, public, non-public, industry, etc.) However, when Windows 8 is getting roughly half the response from businesses as Windows 7, it says something.

What exactly does it say? One, or both, of the following:

  • We don’t like Windows 8.
  • We have spent millions into our current IT infrastructure (may that be Windows 7, Vista, XP, etc.) and we don’t want to spend more money upgrading when we don’t feel like we need it.

I’m going to venture out and say the second reason is probably the more important one. You see businesses go through upgrade cycles. For example, lots of business went Windows 95 -> XP -> Win7, skipping over Windows 98, 2000/ME, and Vista. Windows 8 is coming after a much-loved, and much-upgraded-to, operating system. Even if Windows 8 wasn’t drastically different then other Windows, it probably still wouldn’t be adopted by very many businesses simply because so many businesses recently upgraded to Windows 7. The fact that 47% of businesses haven’t even thought about upgrading to Windows 8, while only 27% were in the same position for Windows 7, reinforces this point.

That being said, it is obvious that Windows 8 has some very anti-business, anti-productivity aspects to it. So businesses who’s upgrade cycles do coincide with the release of Windows 8 may decide to ditch it because of its pro-touch focus.

What the case may be, it is clear that more and more people are resisting change. Microsoft, what will you do now?

[via The Verge, WSJ | image via comedy_nose]

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5 comments

  1. Mike

    And so, what are the “anti-business, anti-productivity aspects” of Windows 8? From what I’ve heard, I don’t see that–just the emphasis on touch.

    I think a further reason businesses may not upgrade is, it just isn’t needed. Upgrading is tremendously expensive, in terms of both costs as well as time: the OS installation process itself, upgrading drivers, new program versions, training, support, etc. Microsoft seems to be invested in a 3-year program cycle for Windows. Absent major advances in the technology, is a 3-year cycle really needed for anyone, including businesses? Web surfing and word processing, plus 3rd party program/application support, seems just fine in the last OS version . . . . Instead, just get the latest OS version when purchasing/leasing new computers (typically, before, every 3 years or so for businesses, although that seems to have become stretched out to 4-5 years for many businesses).

    It seems to me that OS’s unnecessarily have become a thing unto themselves, like pop stars, when really they should be the silent thing in the background so that we can focus on what we really want to use computers for, the actual applications.

  2. ds5929

    “what will you do now?”

    Same as I was doing before. Setting back,scotch in hand, and watching the ‘Windows ME for a new generation’ go down in flames. Ain’t no way that ugly-ass mess will EVER be on my desktop.
    BTW, don’t you just love the growing industry of software designed to undo the Metro/not Metro mess- before 8 is even on the general market? Who knows, maybe 3rd party programmers will actually make it useable- naaa,probably not.

  3. Steinerman

    MIcrosoft seems to be continuing their tradition of producing a winner – a dud – a winner – a dud, etc. Win 8, though, appears to be the biggest dud of all. Sounds to me like they’re planning on divesting themselves of the desktop and laptop market and concentrating on mobile devices exclusively. I can’t see any business wanting to migrate to Win 8. It’s totally anti-productive.