dotTech emails have been restored, sorry for influx of emails

Hey,

Earlier this week dotTech had its emailing capabilities disabled. Our emails have now been restored. Because we were not able to send any emails over the past few days, there are a lot of emails queued. So everyone on our one-email-per-article list and everyone subscribing to comment notifications will (has) receive a lot of emails in a short amount of time. I apologize for that.

On the bright side, I didn’t have to pay the extra $125 my host was asking. I convinced them that I did nothing wrong.

I’m going to have to do something about false spam complaints. Some dotTechies have suggested re-confirmations. I may have to do that.

-Mr. Boss

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5 comments

  1. Shawn

    @Ashraf

    At 4:01 am Gmt-5 your server was giving for a brief moment error 500.. just though I’d let you know as with the recent hard drive crash wouldn’t want you to be offline for another day..

  2. ovl

    If the false spam complaints were sent INTENTIONALLY to the OrgAbuseEmail of your ISP Turnkey Internet Inc., NOTHING will impede this “false complainer” from doing it again, including your “re-confirmations” (monthly- quarterly- yearly- whatever) or links enlargements, relocation, coloration. If Turnkey Internet gave you the name of the complainer, remove that person’s e-mail address from your distribution list (if that person uses disposable e-mails for each “re-confirmations”, it would exacerbate the situation). In the event that your ISP did not provide you with the name of the pseudo-spam recipient (usually they do not reveal that info), the only way (as seems to me) to avoid the problem – is to work preemptively & closely with your ISP Abuse Dept. to prevent your outgoing mail port(s) from being blocked again in the future.

  3. Strahd

    Well if you do go ahead with the re-confirmations route, then maybe have them every 3 months or so.

    Also, not sure if it’s possible but maybe making the unsubcribe link larger than most emails? I find the ones I unsubscribe to being very small and aaaaaall the way at the bottom of the email. Hey maybe changing the placement of the unsubscribe link to the top? you know, so it’s easier, for those extremely lazy folks out there, to unsubscribe.

  4. JMJ

    Ashraf, don’t throw the baby out with the bath by over-reacting to this unfortunate incident and deciding for your subscribers when their subscriptions end. Besides, if you go ahead with the involuntary unsubscribe idea, how does that help keep any particular email from being mislabeled as spam? Any recipient can mark any email as spam at any time, including the day after he/she re-subscribes.

    You already responsibly include an unsubscribe link in every email. If you want to be hyper-proactive, why not simply move that link to the top of your emails and use an eye-catching font/color?

  5. Shawn

    Do whatever it takes to avoid theses situations… I’m glad your isp has listen to the voice of reason but seriously this should not of happened in the first place…

    As for the mass mail in I prefer late than never… at least now I was able to go check all the posts that we’re commented on and reply to those who needed it.