If you subscribe to dotTech via email, please read this article

Hello dotTechies,

Before I begin, let me clarify that if you are subscribed to dotTech’s one-email-per-day newsletter managed by Feedburner (the one where you get one email every day and that email lists all the new articles on dotTech), you don’t need to read this article — it doesn’t apply to you, your daily emails are up and running without issues. This article is for those dotTechies are subscribed to dotTech’s one-email-per-article email notifications.

In the past six months or so, dotTech has had an issue with some of our email subscribers falsely marking the emails we send them as spam. I’ve asked time and time again to please *not* mark dotTech emails as spam just because you don’t like or want the emails; you can simply subscribe, every email includes an unsub link at the end. However, people in general are huge jerks when it comes to their inboxes and refuse to listen.

As you may have noticed, since 2-3 days dotTech has not sent out email notifications for new articles posted on dotTech. This is because more people have falsely marked our email as spam and, as a result, my web host has once again disabled dotTech’s emailing capabilities. I am, of course, working with my web host to get this resolved (again) but I have had enough of this bullshit. Not only is this costing me money (I’m being charged $100+ every time this happens) but it is hurting the website by denying regular and loyal readers notifications.

As such, I have made the hard decision to discontinue dotTech’s one-email-per-article notifications. Going forward, dotTech will no longer send one email out for every new article. If you were (are) subscribed to dotTech’s one-email-per-article notifications, I have automatically moved you to dotTech’s one-email-per-day newsletter (managed by MailChimp). This means you will still get articles notifications from dotTech but instead of one email per article, you will get only one email every day. This one email will list all the new articles posted on dotTech.

I apologize to those people this has inconvenienced but, unfortunately, it only takes a handful of jerks to ruin it for everyone.

-Mr. Pissed-Off-Boss

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40 comments

  1. CQ

    Ashraf, one adjusts to changes in life based on the value they place on the item of interest. So, based on my interest and the value that I get from your informative contributions, I’ll adjust to any changes that you feel are necessary and unsubscribe before directing your emails to spam.
    Thanks

  2. Anak

    There is good and bad in the present format.

    I like how the articles are presented as one email, but I would like to see a change in how they react.

    I usually scroll down the listing and may see two or three that interest me.
    I go back to the first one and click on it and that click takes me to a new tab and the one i want to view, but when I’m finished and close the tab I’m right back to the article instead of back to the list.

    So, I either have to scroll down or up to the next one instead of being taken back to the listing which to me would seem more efficient.
    Instead of scrolling the whole length of articles, I would see the list and click on the next one.

    @Ashraf, I’m not savvy to the ways of WordPress, but is it possible to change the present behavior, like some type of redirect?

    By the way, I have been receiving email notifications for the last several days, and I even had a notification to willyneu’s post, but I notice I have to continually check the “Check this box to be notified of follow-up comments via e-mail.” Shouldn’t that be “once and done” as long as you are active/subscribe in/to the responses to the article?

  3. willyneu

    [@Ashraf]

    I’m very disappointed in these messages being combined as one a day. I found it much easier to see the topic of a message & delete it if is of no interest rather then having to wade through the list of topics to see if there are any items of interest. It has become very confusing. Rather then scroll through the list I am seriously considering discontinuing subscribing to these messages.

    I enjoyed receiving these messages in the past but do not have the time to look at the list of topics in their present format. It will be much easier to just delete the message, which I’m sure was not the intent.
    willy

  4. Ashraf
    Author/Mr. Boss

    [@Anak] [@Rob (Down Under)] and @Everyone else suggesting ISPs are to blame: As far as I know, ISPs are not the problem. When an ISP marks an email as spam, that does not trigger a ‘spam complaint’. A ‘spam complaint’ is triggered when a user manually marks an email as spam. Those complaints are then sent to the owner of the IP address from which the emails came from, in this case being my web host, who then forwards it on to the relevant party and takes the required action, in this case closing port 25 on dotTech’s server and thus disabling email.

  5. Anak

    [@Rob (Down Under)] Your welcome.

    The way I read it, I didn’t think you were blaming Comcast, you were only relating on how they handle frequent emails.

    As to Comcast adding to Ashraf’s problem; I would think that, that is a possibility.
    Unless it is programed to think that way a program can’t tell the difference if a human user or Comcast sent spam feedback reports.

    I could be in the same position with Verizon.
    The one Forum I belong to sends me on average 6 to 10 notifications a day because of replies to threads I’m in, so far Verizon hasn’t applied Comcast’s thinking to me.

    And, Ashraf has settled the question about dotTech’s notifications in his post #33.

  6. Ashraf
    Author/Mr. Boss

    [@Roy] I’m sorry for the double emails! Did you happen to register with two email addresses? You can unsubscribe from one of them, whichever you want.

    @Everyone asking about comment notification emails: Those have not been disabled by me but until my web host enables our emailing capabilities, they won’t work. They should be up in a day or two.

    @Everyone: Thanks for the kind words and support!

  7. J.L.

    Does this have something to do with me getting no e-mails for follow-up comments? I can’t seem to manage subscriptions either, there is no e-mail with the management link. Yes, I’ve checked my junk mail.

  8. Rob (Down Under)

    [@Anak]
    Thanks for responding.
    I was not alleging that ComCast was causing all the problems, but I wondered if it added to Ashraf’s problem.
    I suspect that at present, none of us are getting notifications of update posts by members

  9. Anak

    I would like everyone to know that I have been in an amiable private conversation with Ashraf and I apologize for subjecting all of you to my rant.

    May peace dwell among all dotTechies,

    Steve

    p.s. I’m not receiving notifications either.

  10. sl0j0n

    Hello, all.
    I may be mistaken, but I think the problem is most likely a combination of ignorance & apathy.
    *WAAAY* too many “computer users” know next-to-nothing about computers, programs, security, & even ‘email’.
    Combine that w/ the ever present & growing “I don’t care” problem, & PRESTO!
    Instant “delete as SPAM” response.
    Too bad, old bean.
    Hey, you ‘could’ have a ‘opt-in’ agreement, where potential recipients MUST READ & AGREE to the ‘terms of service’ agreement.
    You know, like you “hav’ta do” w/ software.
    At least you could then show/prove that you’re *not* spamming.

    Have a GREAT day, neighbors!

  11. Rob (Down Under)

    [@Ashraf]
    I have never used RSS, so have not investigated it yet.
    Before I do, I would like to ‘follow up’ on BearPup’s point/question.
    What will be happening with emails that we used to get, advising us that a member has posted a response on an article that we are subscribed to ?
    Rob
    PS I had a problem a while back (not with DotTech), when I was communicating very frequently with someone in the US. He was using Comcast.
    Because the emails were frequent and similar, they blocked them. I tried contacting Comcast to fix it and they couldn’t. If you Google you will see they are infamous for doing that.
    Is there any possibility that some of our members are using them, and that is contributing to the problem ?
    Even if I am wrong, I would like everyone to switch away from Comcast as they should be severely punished for all the heartache they are causing to volumes of people, and they have still not solved it.

  12. Susanne

    Oh, wow. I love this format! Never had a problem with the old format, in truth, but this is really more convenient. So while you have my heartfelt sympathies with the idiot-induced stoopid that made it necessary, I am actually quite pleased. Well, okay, I’m a cheap date — a big cat pic now & again & I’m pretty much okay with anything.

  13. BearPup

    Ah, there seems to be a problem, which may or may not be related to this issue. I subscribed to this entry so I could follow the discussion. But despite there being 10 more responses since I subscribed, there have been no emails to let me know about updates.

    Is this also included in this email issue, e.g., no more subscribed updates to articles? If so, can subscriptions be via RSS and I can still get the once daily emails?

    BTW, None of dotTech’s emails have ever been marked as spam by my ISP (Fairpoint.net), I’ve checked, so I know I wasn’t contributing to the problem.

  14. jayesstee

    [@Ashraf] I like the one-email-a-day system, especially when I am away for a day or more (I deliberately don’t take a laptop, tablet or smart-phone on holidays/vacations).
    However, dotTech.org has developed into a really varied, intersting mixture of news and topics that for me it is top of my list of “must visit daily” sites. I am sure that there are many more like me, who don’t really need even one email a day.

  15. JonE

    RSS – as many have eluded to; quick, easy, and with the right RSS Feeder is quite easy to manage. And it’s a lot easier than having to manage email – I’m sure you know what I mean.

    SPAM – The very first Post “@ John”; if I’m not misunderstanding what he said and I quote, “have solve the email marked as spam proble.” It sounds to me like he is saying that his “dotTech” email was being marked as SPAM by his ISP. One of the reasons I subscribe via RSS.

    My ISP is Time Warner Road Runner (there are no other comparable services in my area – if there were I would switch in a heartbeat). They are famous for marking Good mail as SPAM, no matter what I do. And it’s crazy because I can get twenty five emails from the same sender and eighteen of them will wind up in my inbox and seven will be in my SPAM folder. I’ve marked these emails as NOT SPAM, time and time again, and added their email address to my address book, but still some of them wind up in and as SPAM. I have an alternate online eMail that does the same exact thing; they say it’s because I don’t mark enough mail as Good or Not SPAM; horse manure!

    And so, it’s quite possible that many dotTechies have not been marking dotTech emails as SPAM, but instead their ISP’s. Yeah, yeah, I know what your thinking and I agree.

    But, the obvious solution, other than one email a day, is RSS.

  16. RogueBase

    You are without a doubt, the one mailing I go to first everyday. I usually find something of interest and if not I just simply delete the mail. I’ve been following you since the beginning and hope you continue. It’s a shame that you’re having to deal with this and that it’s become such an ordeal.

  17. William Salyers

    I am sorry to hear this, Ashraf. I get a lot of spam in my inbox, but dotTech is definitely NOT spam. I feel a little boost whenever I see a dotTech notification show up, as I can be sure that, at the very least, the linked article will be interesting and/or entertaining. Thanks for all you do, and I will be subscribing to the RSS feed.

  18. BGM

    I prefer the RSS, myself, so I can keep my work and “news” separate. I really like this site and I really appreciate that it allows an RSS feed. I’m sorry for your troubles however – it’s unfortunate, but understandable.

  19. Deirdre

    What a surprise, getting the email this morning. I stopped receiving your daily emails quite a few months ago but didn’t do anything about it. Just wondered what had happened. I always just deleted after reading if I didn’t want to save them but I never put them in spam. I’m sorry you are having to deal with more costs because of people’s thoughtlessness. I still want to receive emails be it daily, weekly or whatever. I’m not hugely tech savy and learned a lot through them. Have a great day!

  20. BearPup

    @Ashraf: Seems to me you’ve provided the Bearfect solution:

    1) If someone absolutely, positively has to be notified whenever a new item appears, they have the RSS feed for that;
    2) If someone absolutely, positively wants notification via email, they can join the rest of us (and the world) in getting their notification in a once-a-day email; and,
    3) freedom of choice is preserved, while saving you time, money, and aggravation.

    Sounds Bearfect to me!

  21. Anak

    @Ashraf..aka…Mr. Pissed-Off-Boss:

    Errors can, and do happen.

    You never replied to my email to you explaining that when I was finished with my dotTech’s one-email-per-day newsletter I mistakenly hit the report spam button instead of the Delete button.

    Immediately realizing this I went to my spam folder and marked it “Not Spam” and disposed of it properly.

    Knowing your feelings about this matter I sent you an email through “Contact Us”:
    WordPress
    Date/Time: Fri, Feb 15, 2013 at 12:08 PM est, (yes, I still have it if you want to see it.)
    explaining what happened, and apologizing if this error of mine will cause you any problems with feedburner.

    Because of all your daily responsibilities with your family, jobs, and dotTech I really didn’t expect a reply, but it would’ve been nice.

    If you feel the need to blacklist my email addy, because of my error go right ahead I will understand.

    Steve…aka…Anak, A slightly pissed off dotTechie

  22. Doug

    Sorry for your troubles. It’s a sad day when a bunch of idiots negatively impacts the majority—especially when they have been given options to manage their email load. Still thoroughly enjoy your articles and information. You’re one of my main “go to” sites for info.