(The stuff listed in squares are “problems” faced by users or solutions used by tech support.)
The people who work, or have worked, in tech support are probably nodding their heads right now.
[via Reddit]
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(The stuff listed in squares are “problems” faced by users or solutions used by tech support.)
The people who work, or have worked, in tech support are probably nodding their heads right now.
[via Reddit]
Nodding head furiously… BINGO!
I never worked tech support, but my oldest son did. Sounds like some of the stories he used to come home with… especially “you’re lying!”
The ratio of 1 actual computer hardware/software problem to 24 problems that occur between the keyboard and chair sounds about right in my experience.