ebony said:

While trolling around I came across this software.

 

https://secure.logmein.com/US/products/free/

 

It is called LogMeIn and it is Free

 

My sister lives in another state and there are times when I try to help her with a computer problem but sometimes I really need to see what is going on on the screen.

 

I was wondering if anyone is familiar with this  program and would it be helpful in gaining control of her PC.

 

If not this one, I am open to suggestions.

One other thing I was wondering, with so much software on your computer that does not get used that often, how do you keep track of all the programs and how they are used.

I have DL s/w that I know will come in handy at some point, but I find myself sometimes opening it up just so I can see what it does?

Thanks everybody, your brilliance amazes me.

 

Ebony

Hi Ebony!

Please refer to thread called "Finaly found an answer i think…." – thread started by Wheezer. It is under Talk It Up. Click on "Select Forum" and do the rest to go to this thread.

I quote you Ebony – "If not this one, I am open to suggestions". End of Quote. This above thread gives you various alternatives. Choose what situation most closely resembles the context you & your sister are in. Choose the solution best suited to your context.

I quote you Ebony on your second query – "One other thing I was wondering, with so much software on your computer

that does not get used that often, how do you keep track of all the programs and how they are used". End of Quote

Answer – Open Start Menu – Settings – Task Bar And Start Menu – Start Menu – Classic Start Menu – Customize. You will get a series of tick boxes. One of them says Scroll Programs. Tick it. Now all your programs come in one long scroll rather than in multiple columns.

*Now it does not matter even if you have a huge huge number of programs Ebony because you can see every one of them very easily & choose what you want. This is a huge huge problem if you had kept all this in columns rather than scroll mode.*

Also download the description of the program & keep those descriptions as seperate word files (.doc) in a folder. Read them. Now you'll know what each program is for. Okay?

Ramesh

Hi!

Is there a vulnerability in using these software if you are the receiver of techsupport? That is you are exposed to someone who then can remotely see you? That techsupporter may be trustworthy. But can an entirely new third person (hacker) exploit you. If yes:-

1. Is there scope to define only if one techsupport person & only one machine can provide support to you? That way no other machine can play mischief.
2. That too only on certain aspects? Meaning some parts of your machine &/or certain drives &/or certain files etc can be write protected etc etc ?

Ramesh

Pwnana said:

I believe the only risk would be if someone knew your account credentials, so that would be up to the users to keep it safe.  Like Karen said, each computer has to be specifically linked to an account before it can be accessed by someone remotely, so you can control who has access.

 

Heres some documentation on the matter : https://secure.logmein.com/US/products/free/security.aspx

 

Gvape's recomendation of TightVNC looks promising too, but Ive never used and it may not be as user firendly.

Thanks Pwnana!

I got hopeful that you'd again provide helpful guidance & as always you never let anyone down. I'll read the documentation asap

Ramesh

Locutus said:

Or you may have gotten an invalid certificate :D

You may have just been saved from an evil bad guy!

You are right! Silly of me to prejudge K9. It did say invalid certificate. Thanks Locutus

Ramesh 

Locutus said:

One second.

 

 

Test. Test Test. Test ABC.

Meaning?

??