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Remote Access to Your PC or Mac
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March 9, 2010
3:23 AM
ebony
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While trolling around I came across this software.

 

https://secure.logmein.com/US/products/free/

 

It is called LogMeIn and it is Free Wink

 

My sister lives in another state and there are times when I try to help her with a computer problem but sometimes I really need to see what is going on on the screen.

 

I was wondering if anyone is familiar with this  program and would it be helpful in gaining control of her PC.

 

If not this one, I am open to suggestions.

One other thing I was wondering, with so much software on your computer that does not get used that often, how do you keep track of all the programs and how they are used.

I have DL s/w that I know will come in handy at some point, but I find myself sometimes opening it up just so I can see what it does? Embarassed

Thanks everybody, your brilliance amazes me. Smile

 

Ebony

March 9, 2010
5:09 AM
Ramesh Kumar
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ebony said:

While trolling around I came across this software.

 

https://secure.logmein.com/US/products/free/

 

It is called LogMeIn and it is Free Wink

 

My sister lives in another state and there are times when I try to help her with a computer problem but sometimes I really need to see what is going on on the screen.

 

I was wondering if anyone is familiar with this  program and would it be helpful in gaining control of her PC.

 

If not this one, I am open to suggestions.

One other thing I was wondering, with so much software on your computer that does not get used that often, how do you keep track of all the programs and how they are used.

I have DL s/w that I know will come in handy at some point, but I find myself sometimes opening it up just so I can see what it does? Embarassed

Thanks everybody, your brilliance amazes me. Smile

 

Ebony


 

Hi Ebony! Smile

Please refer to thread called “Finaly found an answer i think….” – thread started by Wheezer. It is under Talk It Up. Click on “Select Forum” and do the rest to go to this thread.

 

I quote you Ebony – “If not this one, I am open to suggestions”. End of Quote. This above thread gives you various alternatives. Choose what situation most closely resembles the context you & your sister are in. Choose the solution best suited to your context.

 

I quote you Ebony on your second query – “One other thing I was wondering, with so much software on your computer

that does not get used that often, how do you keep track of all the programs and how they are used”. End of Quote

 

Answer – Open Start Menu – Settings – Task Bar And Start Menu – Start Menu – Classic Start Menu – Customize. You will get a series of tick boxes. One of them says Scroll Programs. Tick it. Now all your programs come in one long scroll rather than in multiple columns.

*Now it does not matter even if you have a huge huge number of programs Ebony because you can see every one of them very easily & choose what you want. This is a huge huge problem if you had kept all this in columns rather than scroll mode.*

Also download the description of the program & keep those descriptions as seperate word files (.doc) in a folder. Read them. Now you’ll know what each program is for. Okay? Smile

Ramesh Smile

 

March 9, 2010
6:49 AM
ebony
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Thanks Ramesh,  for taking the time to respond to my post and address my concerns.

I apologize for not doing a search before asking the question about Logmein. I have made a mental note to do that next time. Embarassed

I have DL it and …. will see if it is what I need. From what Karen said, it sounds like it will serve the purpose.

I also made the change re Scroll Programs.

 

My other computer had XP on it and unfortunately it went to the PC graveyard Cryabout 3 months ago,  and this one has Vista on it, so suffice it to say I am still learning Vista, while contemplating getting another PC which has Win 7. Confused

 

Decisions, decisions.

 

Again thank you my friend. Smile

March 9, 2010
11:20 AM
Gvape
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If you want to remotely control a computer, then Hamachi is not what you need at all. I would suggest some VNC software. I rather like TightVNC (http://www.tightvnc.com/). Hamachi only sets up a virtual network over the internet. Useful for gaming mostly, and not used for much else outside of business environments.

Guh-vah-pay
March 9, 2010
6:15 PM
karen
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Log Me In is great!  I use it for tech support for my parent’s computers.  In this case, your sister would need to download and install the logmein server side software which will include setting up a username/password.  By default, this software sets itself up to load when the computer is booted so that it will always be available.  This is probably manageable by a computer novice, but it my case, I just installed it for my parents once when I visited.

Then you can create an account at LogMeIn and link her computer to it.  After that, all you need to do is log into your logmein account, click on her computer to link to it and enter the username/password from when the server side software was installed.  Then you will be able to see her complete desktop.

The only drawback to the free version is that you cannot transfer files.  You do get the Pro version with file transfer for free for the first thirty days though.

March 9, 2010
7:22 PM
Ramesh Kumar
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Hi!Smile

Is there a vulnerability in using these software if you are the receiver of techsupport? That is you are exposed to someone who then can remotely see you? That techsupporter may be trustworthy. But can an entirely new third person (hacker) exploit you. If yes:-

  1. Is there scope to define only if one techsupport person & only one machine can provide support to you? That way no other machine can play mischief.
  2. That too only on certain aspects? Meaning some parts of your machine &/or certain drives &/or certain files etc can be write protected etc etc ?

RameshSmile

March 9, 2010
7:46 PM
Pwnana
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I believe the only risk would be if someone knew your account credentials, so that would be up to the users to keep it safe.  Like Karen said, each computer has to be specifically linked to an account before it can be accessed by someone remotely, so you can control who has access.

 

Heres some documentation on the matter : https://secure.logmein.com/US/products/free/security.aspx

 

Gvape’s recomendation of TightVNC looks promising too, but Ive never used and it may not be as user firendly.

You got Pwnd
March 9, 2010
7:51 PM
Ramesh Kumar
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Pwnana said:

I believe the only risk would be if someone knew your account credentials, so that would be up to the users to keep it safe.  Like Karen said, each computer has to be specifically linked to an account before it can be accessed by someone remotely, so you can control who has access.

 

Heres some documentation on the matter : https://secure.logmein.com/US/products/free/security.aspx

 

Gvape’s recomendation of TightVNC looks promising too, but Ive never used and it may not be as user firendly.


 

Thanks Pwnana! Smile

I got hopeful that you’d again provide helpful guidance & as always you never let anyone down. I’ll read the documentation asap

Ramesh Smile

March 9, 2010
7:56 PM
Ramesh Kumar
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Ramesh Kumar said:

Pwnana said:

I believe the only risk would be if someone knew your account credentials, so that would be up to the users to keep it safe.  Like Karen said, each computer has to be specifically linked to an account before it can be accessed by someone remotely, so you can control who has access.

 

Heres some documentation on the matter : https://secure.logmein.com/US/products/free/security.aspx

 

Gvape’s recomendation of TightVNC looks promising too, but Ive never used and it may not be as user firendly.


 

Thanks Pwnana! Smile

I got hopeful that you’d again provide helpful guidance & as always you never let anyone down. I’ll read the documentation asap

Ramesh Smile


 

Yikes, k9 web protection said this – 

“This Connection is Untrusted

      

      
      
      

        

          

You have asked Firefox to connect
securely to 77.242.192.193, but we can’t confirm that your connection is secure.

          

Normally, when you try to connect securely,
sites will present trusted identification to prove that you are
going to the right place. However, this site’s identity can’t be verified.

        

        
        

          
What Should I Do?

          

            

If you usually connect to
this site without problems, this error could mean that someone is
trying to impersonate the site, and you shouldn’t continue.

            
          

        

        
        
        

          
Technical Details

          

77.242.192.193 uses an invalid security certificate.

The certificate is only valid for secure.logmein.com

(Error code: ssl_error_bad_cert_domain)

        

        
        

          
I Understand the Risks”

Any other html link Pwnana. Why does K9 do this? Frown Bluecoat K9 Web Protection btw is one of the top 2 apps in its genre in the world

Ramesh Smile

March 9, 2010
7:59 PM
karen
Washington, DC Metro Area
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I’ve used LogMeIn for a while and never had any security issues.

March 9, 2010
8:01 PM
Ramesh Kumar
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its ok now. K9 is not screaming now. I guess it just got temperamental – one of those rare moments.Smile

Ramesh Smile

March 9, 2010
8:03 PM
Locutus
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Or you may have gotten an invalid certificate :D

You may have just been saved from an evil bad guy!Surprised

Oh, the site that was :(
March 9, 2010
8:09 PM
Ramesh Kumar
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Read it Pwnana, thanks!

The quoted portions of your html do make LogMeIn very safe for tech support:-

LogMeIn Free Security

 As
part of this commitment our datacenters and source code are continually
reviewed by independent, accredited third party audit firms to ensure
data that your information remains confidential.

 

SSL/TLS communications

The
communications protocol used by LogMeIn Free and Pro² is SSL/TLS
(OpenSSL). The same protocol is the standard for web-based commerce or
online banking. It provides authentication and protection against
eavesdropping, tampering and message forgery.

In addition to the email
address/password combination, users can elect to require additional
verification steps, such as entering one-time-use codes from a
pre-printed sheet or an email message.

Intrusion Resistance

Authenticating
with LogMeIn.com or (in case of a browser left unattended in the wrong
place at the wrong time) authenticating with the host can be subject to
brute force login attempts by unauthorized users. Both LogMeIn.com and
the host employ simple but efficient lockout mechanisms that only allow
a few incorrect logins before locking the account or the offending IP
address.

Auditing And Logging

LogMeIn.com
has granular auditing capabilities available under a user’s account
security settings. These audit messages will notify users via email
when an important change (such as adding a new computer) or a
suspicious event (such as an incorrect login) occurs.

Furthermore, LogMeIn.com provides extensive reporting capabilities on past remote access sessions.

The
host keeps a detailed event log specific to LogMeIn. It also writes
major events (such as a remote access session starting or ending) into
the operating system event logs. The host can also be configured to
record remote access sessions into video files for later playback.

 

These quoted portions do set my mind at rest. Thanks

Ramesh Smile

March 9, 2010
8:32 PM
Ramesh Kumar
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Locutus said:

Or you may have gotten an invalid certificate :D

You may have just been saved from an evil bad guy!Surprised


 

You are right! Silly of me to prejudge K9. It did say invalid certificate. Thanks Locutus

RameshSmile 

March 9, 2010
8:58 PM
Locutus
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One second.

 

 

Test. Test Test. Test ABC.

Oh, the site that was :(
March 9, 2010
9:14 PM
Ramesh Kumar
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Locutus said:

One second.

 

 

Test. Test Test. Test ABC.


 

Meaning?

??

March 10, 2010
4:25 PM
Locutus
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I was trying to get the blue background to appear like you (I’m guessing) accidentally did.

Oh, the site that was :(
March 10, 2010
6:29 PM
sunrise
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hi ebony,

you can combine hamachi + VNC to get full access to your sister’s pc (including file transfer). as gvape said…hamachi only create virtual network. but hamachi will give you and your sister’s pc static ip :) so every time you need to access your sister’s pc no need to find her ip :)

but if you only want to help your sister fixing some pc problem (without transfer file) then logmein is enough. me myself use logmein and so far im satisfied with their performance

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