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Chat software for technical and sales support
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November 17, 2013
11:15 PM
silky
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Forum Posts: 3
Member Since:
October 15, 2013
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"Eh up"

We are looking for some light weight chat software for technical and online sales support.It should contain complete visitors weekly stats report and can integrate with our CRM sales team and will prefer for  SMTP server settings which we can do at our end

 

Looking for earliest reply

Cheers

 

 

November 19, 2013
10:25 PM
louiswilson
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Forum Posts: 4
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August 23, 2013
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Hello Silky

Welcome to the forum

Basically I don't have any idea about your business or services that you are providing, live chat is the good option for online support where you can track visitors and reports in detailed. There are lot of companies that provide live chat solution i suggest you can search online and find out best as per your requirements. Some of these are good chat software like eAssistance Pro, boldchat, zopim etc or go to the comparison chart here : http://socialcompare.com/en/comparison/best-live-chat-software-20yg7qy4#

 

Thanks

November 27, 2013
3:44 AM
jmaben
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Forum Posts: 7
Member Since:
July 3, 2013
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Live2Support would be most suitable chat software if you are using CRM and wanted to integrate chat feature. The best part is that, Live2Support is specially developed integration/add-on for CRM which can be deployed with your CRM within few minutes. 

Find here integrations: http://www.live2support.com/integrations/live-chat.php

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