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Audio problem
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June 2, 2010
8:11 PM
Wheezer
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I have been listening to an internet radio station 1 or 2 nights a week, for about 2 months. It always sounded great.

Then out of the blue, about a week ago that changed. Now I hear the music for about 2 seconds then it drops out. After varying amounts of time, usually around 5 seconds or so, the music comes back for another 2 seconds, then drops out again. It keeps doing that no matter how long I stay on the site.

I checked to see if it was just that site having a problem but nobody else in the chatroom was having the problem. So I tried a different online radio station and I have the same problem on that site too.

I usually use Firefox, but tried it in IE to see if the problem showed up, which it did.

I don’t have any problem at all with playing music on my hard drive or videos on my computer or the internet.

I haven’t messed with my settings or anything, or added or deleted any major programs. I’m out of ideas to try.

Any suggestions?

                       wheezertech.forumotion.com
June 2, 2010
8:39 PM
Locutus
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Try other radios…?

What program do you use to listen to it?

Smile

Oh, the site that was :(
June 2, 2010
10:02 PM
Grantwhy
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It sounds (no pun intended, honest) like a buffer problem?

 

I’d check you’re listening program’s setting to see what the buffer is set at.

 

I’ve also had a problem a couple of times where Windows Media Player wasn’t detecting my internet speed (connection) well – I don’t know if that would help but you could try setting the connection speed manually (if that is an option in the program you are using)

as a CareBear Anarchist I believe in the destruction and overthrow of the perils of society through random and senseless acts of consideration and kindness
June 3, 2010
4:54 AM
Wheezer
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Grantwhy said:

It sounds (no pun intended, honest) like a buffer problem?

 

I’d check you’re listening program’s setting to see what the buffer is set at.


 

I agree with the possible buffer problem, for what little I know.

So, I’m gonna sound reall computer-dumb here, but, listening program? I just go to the site and the music plays, which program it uses I don’t know.

I have windows media player set as default in the “Default Programs” part under the start button. If that’s it. ???

                       wheezertech.forumotion.com
June 3, 2010
1:54 PM
Locutus
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OK, what site is it? It might be a Flash-based player, a Windows Media-based player, or something else. Smile

Oh, the site that was :(
June 3, 2010
4:06 PM
Wheezer
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                       wheezertech.forumotion.com
June 3, 2010
4:39 PM
Locutus
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Wheezer said:

The site is at: http://www.dragonfireradio.com…..ndex2.html


 

Hmm… it’s SHOUTcast media player, and it automatically started when I went there.

Oh, the site that was :(
June 3, 2010
5:53 PM
Wheezer
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Starts for me too, but then once it gets to playing the music is when it starts the cutting out stuff.

Should I be using a specific program or something to listen to it? Maybe a shoutcast media player program?

Altho that wouldn’t explain why it worked fine for so long and then suddenly changed.

Did it play alright when you went there or did it cut out on you too?

                       wheezertech.forumotion.com
June 3, 2010
7:45 PM
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Wheezer said:

Did it play alright when you went there or did it cut out on you too?


 

Yup.
What’s your bandwidth (http://www.speedtest.net/)? Perhaps your internet isn’t fast enough any more (if they upgraded the stream?)

Oh, the site that was :(
June 3, 2010
9:02 PM
Wheezer
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Here’s my speedtest results:

 

I did some looking around tonight using google and found a site where someone had a similar question and was told his internet connection wasn’t fast enough, if the music was “skipping.”

And now that I think about speed, the speed did considerably drop after a storm when thru here, while I was in Washington DC. When I got home I noticed that everything takes longer to load. Hopefully Alltel will get their act together and get it back to normal soon.

What-cha-think?

                       wheezertech.forumotion.com
June 3, 2010
9:42 PM
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Ummm…. 0.06Mbps is equal to (does math i head: 0.06*1024=61.4Kbps divided by 8=7.68) 7.68KBPS. That’s really, really, really, really, really, really, really,

yeah. Umm, that’s slow. As in, barely faster than dialup.

Oh, the site that was :(
June 3, 2010
10:14 PM
Wheezer
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So that would probably be the problem then? (I’ll assume a yes to that.)

                       wheezertech.forumotion.com
June 3, 2010
10:31 PM
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Wheezer said:

So that would probably be the problem then? (I’ll assume a yes to that.)


 

Most likely. Confused (Sorry…)

Oh, the site that was :(
June 4, 2010
5:09 AM
Wheezer
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Thanks for the help tho. Now I know and will be calling Alltel today to have a “discussion” with them about the service I’m paying for and not getting.

And who knows, it could be a larger equipment problem or something that they’re having and already working on.

                       wheezertech.forumotion.com
June 4, 2010
5:39 PM
Wheezer
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The plot thickens…

Before calling Alltel to complain I decided I wanted to have a little more evidence to back me up that it is their system that is causing my problem. So I grabbed my computer and drove into town. I went to the library parking lot, where I’ve used my computer before with lightning speed using their wireless access. I also knew that there is a strong cell phone signal there that my Alltel usb wireless access card would be able to use to get me on the internet.

First test: Wireless connection using the library wireless access.

Result: Major fail. At first even tho my computer said it was connected, I couldn’t get any websites to open (using Firefox). Eventually, about 5 minutes later, I was able to open websites. Altho it took a long time (2+minutes) for the pages to finish loading.

Second test: Connect to internet using the Alltel wireless card.

Result: Fail. While I was able to connect to the internet faster than using the library’s wireless access, it still took a long time to connect and then to open websites that I tried going to (Gmail & dotTech).

While still at the library I decided to try the speedtest site to see what I got. So I did it using the Alltel wireless card.

Here’s the result:

 

Then once back home I ran the test again, where I have a cell phone signal that is much lower than what I get at the library.

 

So I’m getting faster speed at home, where I have less cell phone signal to work with… ???  That doesn’t make sense to me.

I didn’t run the test using the wireless access from the library. Didn’t seem to be a point because it was slower than the Alltell card.

I’m starting to think that something has changed in my settings somewhere along the line. Where, I have no idea. But maybe if I do a system restore to a date when my computer was fast, before the problem started, I might end up with a fast computer again.

Does that sound like a good idea? Ever heard of a problem like this before?

                       wheezertech.forumotion.com
June 4, 2010
5:51 PM
Locutus
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I’d go ask the library if their internet is slow if you have time. It may be that the internet in your town is suffering; it happens (the town’s connection is blown, maybe?).  Although you may want to try a System Restore if you’ve installed new drivers or software that may have changed it, beware that it may remove some software (a chance).
For reference, here’s what I get at home:

Using the two you used (Wichita KS and Grand Forks ND):

and

Oh, the site that was :(
June 4, 2010
6:41 PM
Wheezer
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That’s a bit of a difference between WA and ND. (I used the KS location by accident last night.)

Your idea for the whole town being down is interesting too. I didn’t know something like that could happen. I tried calling the library to ask, but they’re closed for the day. I’ll call them tomorrow before I try a restore.

I may loose a couple programs in a restore, but nothing I can’t add again if necessary. I think. And even if I do loose a couple forever, if I get the speed back it’d be worth it.

And hey, in case I forget later: Thank you for helping with this. Cool

                       wheezertech.forumotion.com
June 4, 2010
7:04 PM
Locutus
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You’re welcome Laugh Good luck!

Oh, the site that was :(
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