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Can someone help me resolve my AV's real time protection problem?
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February 13, 2011
3:49 PM
eq5150
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As you can see by this thread: http://forum.bitdefender.com/index.php?showtopic=24523&st=0&gopid=105500&#entry105500

I have BitDefender AV 2011.  My real time protection stopped and fails to reinitialize. 

 

What's got me bothered is that the advice being given to me conflicts with what I believe to be true and also conflicts with this article:

http://dottech.org/featured/3174

 

I don't see why I should have to uninstall Threatfire or switch from ZoneAlarm to another firewall.  I did have Returnal on but real time protection was off. 

 

These follks at BitDefender seem to thing that all I need is BitDefender and I do not believe that to be true.

 

What should I do?

I need real time protection. Confused

February 13, 2011
7:13 PM
jumbi
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when I tried the bitdefender 1 year offer, I had immediatelly many problems.

And ok, that PC was full of stuff, but I had fully unistalled previous AVs and registry was cleaned too.

Did not even check bitdefender compatibility issues with other protection software I had installed. I uninstalled it directly and got another AV.

My opinion is that if you try to solve those incompatibility issues, you will lose a lot of time…

 

If you are  not satisfied with various free options and you have no other AV offer, why dont you just install the free and effective MS security essentials?

February 13, 2011
10:51 PM
eq5150
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Thanks for replying.

I bet we both got the same 1 year offer for BitDefender 2010.  I was so excited because BitDefender was supposed to be in the top three AVs out there.  It was on a cluttered Vista 32 bit that died soon thereafter.  (Windows Explorer kept restarting)

 

I got a new computer at the end of November 2010 and a month or so later it dawned on my that my key might work and to my surprise it allowed me to install the 2011 version but I too had compatibility issues too.  It doesn't like anything else installed.  I was obviously very disappointed with the quality and knowledge of their customer service. 

It's too bad that AV Comparitives doesn't / can't rate issues like this.

My plan right now is to uninstall it and give Ad-Aware Pro a chance.

February 14, 2011
12:41 AM
rodken
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I would stick with BitDefender, it's a great antivirus, no idea about their customer support though. Yes it's not compatible with any other real-time scanners but you really shouldn't use any two real-time scanners anyways, they always conflict. BD will find what ThreatFire does anyway's and Ad-Aware Pro just doesn't compare. I would stick with ZoneAlarm though if you like it, the problem is probably with ThreatFire. I would just install whatever On-Demand scanner you want and run it whenever you want that second opinion.

Just my opinion.

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