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First steps to recovering from a blue screen?
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March 4, 2012
2:18 PM
PCbasics
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Another blue screen…ulg Confused. Anyways I tried to research and couldn't find anything. This is whats going on:

 

1. Turn on my PC

2. Loads fine all the way until login

3. I login and wait as windows loads……then after about 3 min. BSOD

4. Same thing over and over again

 

BSOD error: 0x000000C5

 

But Ubuntu works fine!? Yell

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March 4, 2012
4:09 PM
Jyo
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System restore in safe mode, would be my first attempt at fixing this. Then try to trace back to any recent changes you made that might have caused this.

 

And Ubuntu works fine because it is a different system on a different partition. Unless you were making fun of Windows…

March 4, 2012
7:08 PM
Grantwhy
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which version of Window are you using?

and if you can get into Windows safe mode, I’d run a disk check

I’m pretty sure you can run CHKDSK (chkdsk /r) the via Windows Recovery Console which should be on the Windows install disk (assuming you got one with your computer)
http://support.microsoft.com/kb/314058

I’m not sure, but I think there is a way of getting Ubuntu to check the Windows partition/hard drive for errors …

good luck Smile

as a CareBear Anarchist I believe in the destruction and overthrow of the perils of society through random and senseless acts of consideration and kindness
March 4, 2012
9:43 PM
Grantwhy
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had some free time to do some searching:

the second post in this thread looks promising for getting chkdsk to run on your Windows partition
http://www.geekstogo.com/forum/topic/231709-how-to-run-chkdsk-on-ntfs-drive-when-i-cannot-boot-windows/

as a CareBear Anarchist I believe in the destruction and overthrow of the perils of society through random and senseless acts of consideration and kindness
March 5, 2012
1:24 PM
PCbasics
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@Jyo That is my last resort….. b/c of all the software on my pc >.< (GOTD)

@Grantwhy I can't do anything. Like I said…..it loads for like 3 min into windows and i get bluescreen, then computer restarts. Right now im in Bitdefender Rescue Mode to write this……… Cry

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March 5, 2012
6:01 PM
Jyo
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I think you misunderstood, I didn't mean re-formatting. System Restore just restores your pc to a previous state, and if you left the settings at default, you should have a system restore point from maybe just a few days ago. You might lose some software you installed very recently though. But I don't think you've installed anything that important in the past couple days right?

March 7, 2012
1:37 PM
PCbasics
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Nope, but how do I do this when I can’t even get into Windows? 

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March 7, 2012
3:29 PM
jayesstee
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PCbasics said
Nope, but how do I do this when I can’t even get into Windows? 

OK. Can you try this?  It works for Win 7 and I believe will for Vista, but probably not XP.

Switch on PC and immediately start tapping [F8].  If it gives you a menu then choose the “repair” option, I forget the exact wording. From the repair option you should get the option to restore to a restore point or a disc image.
If you don’t get the repair option, I have found that deliberately ‘crashing’ the PC durig start, I have got a “Windows did not shut down correctly” message with a repair option. To crash the PC, I switch on and after the POST has finished I hold the PC on/off button down until it switches off.

If this doesn’t work then, find, beg or borrow  an installation disc and carry out a ‘Repair Install’.

Those who will not reason are bigots, those who cannot are fools and those who dare not are slaves.

March 7, 2012
5:52 PM
Jyo
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LOL at jayesstee’s method of crashing the pc to get the automated repair screen – creative and works!

 

If you dual boot (since you have Ubuntu) and use grub, when grub loads choose Windows and then immediately tap f8 continuously and you should get options to boot into safe mode. From there, system restore to the last good state.

March 8, 2012
10:08 AM
vandamme
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Boot Ubuntu, go to Apps-> Accessories -> Disk utility, click on the drive you want, run the SMART tests and you’ll find out if anything is flaky with the drive. It reads out all kinds of stuff.

March 10, 2012
12:45 PM
PCbasics
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System restore didn’t work. After system restore, still got blue screen…..

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March 10, 2012
2:46 PM
jayesstee
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PCbasics said
System restore didn’t work. After system restore, still got blue screen…..

Next step is restore (from the repair menu) from a disc/partition image.

If you don’t have a disc/partition image, then it is the ‘Repair/Upgrade Install’ method.  This should keep you apps. safe, but may affect unsaved email in an email client, favorites in your browser and will need re-installing loads of win updates.

If you need guidance with the ‘Repair/Upgrade Install’, shout and I or someone will help.

Next time you WILL have a disc/partition image?  Embarassed

Those who will not reason are bigots, those who cannot are fools and those who dare not are slaves.

March 10, 2012
4:52 PM
Jyo
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Did you only try one restore point? And come to think of it, did you use avast??? From dotTech comments, it seems after upgrading to avast 7 you can get blue screens and the restore points don’t work anymore. I really hope this is not the case…

March 10, 2012
11:26 PM
Ashraf
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Jyo said
Did you only try one restore point? And come to think of it, did you use avast??? From dotTech comments, it seems after upgrading to avast 7 you can get blue screens and the restore points don’t work anymore. I really hope this is not the case…

I’m really starting to hate avast 7. I haven’t had any blue screens or crashes but I’ve definitely seen performance decrease. I may switch.

Okay, back on topic – sry PCB! Don’t report me.

March 11, 2012
1:53 AM
Terry Nachtmerrie
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99% of BSOD’s come from driver issues. Since you wrote Ubuntu doesn’t crash, I bet this is the case now too, since hardware seem to work fine.

I recommend booting into Safemode and removing all selfinstalled drivers. Drivers for video, sound, network, but also applications that install drivers, like AnyDVD or virtual network applications. Then reboot and see what happens.

March 12, 2012
7:03 AM
PCbasics
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Ashraf said

I’m really starting to hate avast 7. I haven’t had any blue screens or crashes but I’ve definitely seen performance decrease. I may switch.

Okay, back on topic – sry PCB! Don’t report me.

Already reported.
Laugh
Terry Nachtmerrie said

99% of BSOD’s come from driver issues. Since you wrote Ubuntu doesn’t crash, I bet this is the case now too, since hardware seem to work fine.

I recommend booting into Safemode and removing all selfinstalled drivers. Drivers for video, sound, network, but also applications that install drivers, like AnyDVD or virtual network applications. Then reboot and see what happens.

Actually, I think I caught “driver” mentioned somewhere on the blue screen. So I’m guessing it is a driver issue.

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March 13, 2012
10:27 AM
PCbasics
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@jay, how do I get to that menu?
@jyo I only had one to chose from in the menu…….

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March 13, 2012
11:00 AM
jayesstee
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PCbasics said
@jay, how do I get to that menu?

 

Switch on PC and immediately start tapping[F8].  If it gives you a menu then choose the “repair” option, I forget the exact wording.

If you don’t get the repair option, I have found that deliberately ‘crashing’ the PC during start, I have got a “Windows did not shut down correctly” message with a repair option. To crash the PC, I switch on and after the POST has finished I hold the PC on/off button down until it switches off.

From the repair option you should get the option to restore to a restore point or a disc image.

If you can’t get to the repair option or if it doesn’t work or you don’t hav a disc image; then find, beg or borrow  an installation disc and carry out a ‘Repair Install’.

A “Repair Install” is also known as a “Upgrade Install” and should not lose most of your valuable applications.

Shout if you need guidance with this.

It has to be a real installation or upgrade disc, not a Manufacturer’s “repair” disc.  It is safe to borrow one because you use your own license.

Those who will not reason are bigots, those who cannot are fools and those who dare not are slaves.

March 13, 2012
10:43 PM
Jyo
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It’s weird you only have one restore point… if you use avast and it recently upgraded, that might be the culprit and it would do you good to uninstall in safe mode. Here’s my last suggestion (before you might wanna consider a full reformat): In that same menu when after you tap f8 (same menu when you’re trying to get to Safe Mode), there should be a option called “Last Known Good Configuration.” Try booting from this option and hope for the best. 

 

I believe what jayesstee is referring to is the “Repair your Computer” option in the same f8 menu. From there you get some repair options, including startup repair (which I think jay is suggesting to use). 

 

Good luck!

 

Ashraf, how come I can’t put links anymore?

March 14, 2012
1:47 AM
Ashraf
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What do you mean you can’t put links up anymore?

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