First steps to recovering from a blue screen? | Page 2 | Tech Support | Forums

A A A

Please consider registering
guest

Log In Register

Register | Lost password?
Advanced Search

— Forum Scope —

  

— Match —

   

— Forum Options —

    

Wildcard usage:
*  matches any number of characters    %  matches exactly one character

Minimum search word length is 4 characters - maximum search word length is 84 characters

Topic RSS
First steps to recovering from a blue screen?
Topic Rating: 0 (0 votes) 
March 14, 2012
7:47 AM
Jyo
NY
Geek
Forum Posts: 197
Member Since:
August 20, 2009
Offline
21
0

I couldn't put a link on my post above, to a site which contains instructions on how to get to "last known good configuration." It says I don't have permission or something…

March 14, 2012
1:02 PM
Ashraf
Mr. Boss
Forum Posts: 1799
Member Since:
October 22, 2008
Offline
22
0

Odd. Thanks for letting me know, I'll look into it. The recent update to the forums made a few changes that messed up default settings.

March 14, 2012
1:05 PM
jayesstee
Kent, England
Geek
Forum Posts: 194
Member Since:
November 27, 2010
Offline
23
0

Jyo said:
"In that same menu when after you tap f8 (same menu when you're trying to get to Safe Mode), there should be a option called "Last Known Good Configuration." Try booting from this option and hope for the best."

"I believe what jayesstee is referring to is the "Repair your Computer" option in the same f8 menu. From there you get some repair options, including startup repair (which I think jay is suggesting to use)."

 

Spot on, with your menu references.  However, I have found that the [F8] menu doesn't always have these options after a 'normal' close down in Win 7.  This why I detailed the 'crashing' method.  It's a bit crude, but when you're desperate…….

Those who will not reason are bigots, those who cannot are fools and those who dare not are slaves.

March 15, 2012
5:19 PM
PCbasics
King of Freebies
Forum Posts: 614
Member Since:
May 4, 2010
Offline
24
0

there is no repair option. Only boot in

 

1. safe mode

2. safe mode with command promt

3. safe mode with networking (or something like that)

I Love Freebies
March 16, 2012
10:30 AM
jayesstee
Kent, England
Geek
Forum Posts: 194
Member Since:
November 27, 2010
Offline
25
0

PCbasics said
there is no repair option. Only boot in

 

1. safe mode

2. safe mode with command promt

3. safe mode with networking (or something like that)

Like I said, you don' always get the "Repair your Computer" option.  Try 'Crashing' as detailed in my posts #12 and #18 of this thread.

Those who will not reason are bigots, those who cannot are fools and those who dare not are slaves.

March 16, 2012
3:56 PM
RedneckUncleElminster
Novice
Forum Posts: 3
Member Since:
May 15, 2011
Offline
26
0

If your completely stuck, download a Linux live cd, such asUbuntu, Fedora, or Linux mint, burn it, boot from it, backup all your important data on another drive, and re-install windows.

 

Warning: Linux Jubilation and extoling of virtues ahead!Laugh

Or better yet, one of the above operating systems; dual-booting is also an option, but is rough on a first-timer. Ubuntu and Mint have no-brainer installs.

You'll rarely get a headache over hardware or system crashes again. Stability and security paramount in Linux (though fedora tends to be on the bleeding edge of things).

 

Might I also recommend the KDE desktop, as it has the most windows-like interface. But you might want to stick with the default on each for a while.

 

If you aren't a big time gamer, Linux is great for most anything else. WINE can run about 75-80% of your windows games with varying degrees of success.

March 18, 2012
4:07 PM
PCbasics
King of Freebies
Forum Posts: 614
Member Since:
May 4, 2010
Offline
27
0

Nope, same blue screen after repair….. Frown

I Love Freebies
March 19, 2012
9:18 AM
jayesstee
Kent, England
Geek
Forum Posts: 194
Member Since:
November 27, 2010
Offline
28
0

PCbasics said
Nope, same blue screen after repair….. Frown

What sort of repair:

    Windows own 'Startup Repair' attempt? or

    Restore to a 'restore point'?  or

    Restore to 'disc image'? or

    'Repair Install'? or

    'Full install'?

That is the order I would attempt them in!

Con you boot from a Linux disc (to confirm the PC is OK)?

Tell us (the Community) what you have tried and perhaps someone can help.  Yell

Those who will not reason are bigots, those who cannot are fools and those who dare not are slaves.

March 19, 2012
1:12 PM
PCbasics
King of Freebies
Forum Posts: 614
Member Since:
May 4, 2010
Offline
29
0

Okay. I have:

Restore point (unsuccessful)

Startup repair (unsuccessful)

Run checkdsk (errors found and fixed…..but still BSOD)

scaned for viruses (although its a driver issue)

Boot Ubunto completely fine (which i am n right now)

 

And I still got BSOD Frown

I Love Freebies
March 19, 2012
6:28 PM
Ashraf
Mr. Boss
Forum Posts: 1799
Member Since:
October 22, 2008
Offline
30
0

I hate to say it but have you considered doing a full format?

March 20, 2012
11:24 AM
jayesstee
Kent, England
Geek
Forum Posts: 194
Member Since:
November 27, 2010
Offline
31
0

Ashraf said
I hate to say it but have you considered doing a full format?

Why if it's a driver problem?  A full format takes you direct to the last option, a "Full Install".  PCBasics originally said he didn't want to lose his: "all the software on my pc >.< (GOTD)"    Confused

 

PCbasics said

And I still got BSOD Frown

Ok, have you got a disc image?

If not, as I said before:

       Find (your own) or beg or borrow an installation disc and carry out a 'Repair Install'.

       Note: It is safe to borrow one because you use your OWN license.

       Note: A "Repair Install" will NOT lose you all your valuable installed apps.  In my experience, the only casualties

       are:   iTunes (easy to re-install),  Windows updates and your anti-virus definition updates.

If you haven't got, or can't borrow one, then you can download an ISO of one.  I assume as you are posting, you have a machine you use to access the web?

OK, I just re-read your post #29, you have Linux, if you have the bandwidth, you can find a Win Installation Disc ISO at Microsoft or elsewhere.  Cool

Go for it PCBasics!

Those who will not reason are bigots, those who cannot are fools and those who dare not are slaves.

March 21, 2012
7:30 PM
PCbasics
King of Freebies
Forum Posts: 614
Member Since:
May 4, 2010
Offline
32
0

Ashraf said
I hate to say it but have you considered doing a full format?

Ewww. That will be last, last, last last resort! Too much GOTD software to lose! Yell

 

jayesstee said

Ok, have you got a disc image?

If not, as I said before:

       Find (your own) or beg or borrow an installation disc and carry out a 'Repair Install'.

       Note: It is safe to borrow one because you use your OWN license.

       Note: A "Repair Install" will NOT lose you all your valuable installed apps.  In my experience, the only casualties

       are:   iTunes (easy to re-install),  Windows updates and your anti-virus definition updates.

If you haven't got, or can't borrow one, then you can download an ISO of one.  I assume as you are posting, you have a machine you use to access the web?

OK, I just re-read your post #29, you have Linux, if you have the bandwidth, you can find a Win Installation Disc ISO at Microsoft or elsewhere.  Cool

Go for it PCBasics!

Well maybe if i spend some dedicated time to finding the installation disk i may be able to find it. But with the downloading image from Internet…. I have no idea what thats all about. Use someone elses image and use on my computer? beh… *looks at the computer screen confused*

I Love Freebies
March 21, 2012
9:42 PM
Jyo
NY
Geek
Forum Posts: 197
Member Since:
August 20, 2009
Offline
33
0

You still haven't tried the "Last Known Good Configuration" -see previous posts? Nothing's working…what the hell caused this?!Confused

March 22, 2012
12:47 PM
jayesstee
Kent, England
Geek
Forum Posts: 194
Member Since:
November 27, 2010
Offline
34
0

PCbasics said
Well maybe if i spend some dedicated time to finding the installation disk i may be able to find it. But with the downloading image from Internet…. I have no idea what thats all about. Use someone elses image and use on my computer? beh… *looks at the computer screen confused*

I am NOT recommending "somebody else's image"!  Cry

What I am recommending is that you download an OFFICIAL copy of the 'Windows Installation Disc'.

This legal because you use your own legally obtained 'License Code/Key'.  You do have your own legally obtained 'License Code/Key', don't you?

Have a look at the following sites, I'm sure you can find others via Google:

  http://www DOT windows7hacker DOT com/index.php/2009/11/download-retail-windows-7-iso-from-official-website/

  http://www DOT heidoc DOT net/joomla/technology-science/microsoft/14-windows-7-direct-download-links

  http://jiwang DOT org/berita-dunia/110126-official-windows-7-sp1-iso-digital-river-spi-sajer.html

 

Sorry about the ' DOT ', but more than one full link and the post disappears into the 'moderation' process for hours.

If you get an installation disc and need help on the "Repair Install", just yell,  Cool

Those who will not reason are bigots, those who cannot are fools and those who dare not are slaves.

March 27, 2012
3:39 PM
PCbasics
King of Freebies
Forum Posts: 614
Member Since:
May 4, 2010
Offline
35
0

@Jyo I said also in my above post that it wasnt an option….. 

1. safe mode

2. safe mode with command promt

3. safe mode with networking (or something like that)

@jay I don't have a license key for my copy of windows. I have not every purchased a copy either because all my PCs come with windows pre-installed. 

Frown

I Love Freebies
March 28, 2012
9:47 AM
jayesstee
Kent, England
Geek
Forum Posts: 194
Member Since:
November 27, 2010
Offline
36
0

PCbasics said

@jay I don't have a license key for my copy of windows. I have not every purchased a copy either because all my PCs come with windows pre-installed. Frown

OK, don't waste too much time looking for your original disc – it's probably an basic reload Windows disc.

Most pre-installed PCs have a label on the PC case with the key printed on it, have you checked?  Not having a license key is a bummer, no point begging, borrowing or downloading an installation disc.   Without this key, you are probably "shafted"!

Sorry PCbasics, I'm clean out of ideas.  Yell

 

PS This does nor affect the above, but you mention "all my PCs".  As this is plural, does this mean you have other PCs without a known license keys?  There are freeware apps. which will find your installed Win. key for you.

My favorite is “Advanced Tokens Manager” which extracts, saves and after a re-install, restores the Windows 7 activation.

It's portable and if you install it on a USB drive you are fire-proof.  For further info. see my comment #61 at http://dottech.org/ask-dottechies/26385/ask-dottechies-favorite-windows-tips-or-tricks/

Over and out.

Those who will not reason are bigots, those who cannot are fools and those who dare not are slaves.

March 30, 2012
10:53 AM
PCbasics
King of Freebies
Forum Posts: 614
Member Since:
May 4, 2010
Offline
37
0

@jay well i found the sticker you are talking about….on the case. So what should i do now? Download the image?

I Love Freebies
March 30, 2012
3:01 PM
jayesstee
Kent, England
Geek
Forum Posts: 194
Member Since:
November 27, 2010
Offline
38
0

Great news PCbasics!

I’m wary about the term “image”, don’t attempt to download somebody else’s disc image.  What you need is an ISO image of the Windows Installation Disc.

Assuming you have Win 7, then this link will explain why and how to get your Windows Installation Disc:

 https://www.pcworld.com/article/248995/how_to_install_windows_7_without_the_disc.html#tk.nl_wvx_h_cbintro

If you have XP or Vista, read the article anyway and then Google to find the equivalent.

Once you have an Windows Installation Disc, you need to boot from it.  On my machine [F12] held down puts me into a menu which allows me to pick up a DVD drive.   If you don’t have this, you can go into the BIOS and change the booting order to set the DVD drive as first.

When you have successfully booted into the Windows Installation Disc, you will be given two options; a ‘Full’ install or an ‘Upgrade’ install.  ‘Full’ is the one where you lose all your data and installed progs.

Select ‘Upgrade’ and follow the instructions.  You should then have your machine back.

For more detailed instructions try:

 http://www.sevenforums.com/tutorials/3413-repair-install.html

You will have to download and install a lot of Windows updates, sometimes they conflict and you get a failed update install.  You can get the date of each one and by selecting one month’s worth of them at of them at a time.  This is time consuming but prevents this problem.

Having come this far, I would be pleased to know if you succeed.

Those who will not reason are bigots, those who cannot are fools and those who dare not are slaves.

May 11, 2012
12:11 AM
PCbasics
King of Freebies
Forum Posts: 614
Member Since:
May 4, 2010
Offline
39
0

Well can't get my computer to work anyway I try. I even chatted with a tech experts for 4+ hours and nothing seemed to work. Last resort will be my only resort. But without my pc installation disks…. i can't even do my last resort Cry  To make matters worse, my second computer blue screened too. Frown So now I got TWO BSOD computers in my house. great.

I Love Freebies
Forum Timezone: America/Los_Angeles

Most Users Ever Online: wp_sferrorlog

Currently Online:
33 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

phoenix_rising: 899

karen: 878

Wheezer: 786

yourpalal: 647

PCbasics: 614

ebony: 548

Member Stats:

Guest Posters: 11

Members: 9777

Moderators: 0

Admins: 3

Forum Stats:

Groups: 3

Forums: 17

Topics: 2601

Posts: 16629

Newest Members: kvsiva, ronny4desouza, JustinSilence, Cassielp0, amitdmr, tonnorthsale

Administrators: Ashraf (1799), Locutus (1886), amnesia (270)

Comments