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GOTD Problems
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September 23, 2010
2:50 AM
Casey
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For the last couple of weeks, I have been unable to activate GOTD programs. I've had trouble when there was install and activate in the same setup, the activate, and the setup by itself.  When I run “Setup.exe”, I see “Failed to Connect. Please try again later.” I've heard that other people have had this problem:

http://www.giveawayoftheday.com/forums/topic/2103

http://www.giveawayoftheday.com/forums/topic/2103/page/2

But their fix just comes randomly. This has also been a problem with GGOTD, as I was unable to get their last giveaway. Yesterday was AllWebMenus and I was able to successfully obtain it because they had a website where you got a serial number and could register it from a trial version. I was not able to use the GOTD process. 

From what I know, I  do not think that it is a problem with my firewall, but I cannot be certain. There have been some Windows Updates that I have been putting off for a while. I'll try that in the meantime. I'm using Vista, BTW.

Any suggestions?

September 23, 2010
3:39 AM
Casey
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The Windows Update didn't work. Still can't connect.

September 23, 2010
9:58 AM
jumbi
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Are you using an extra firewall except the included?!

If yes, check its rules.

If not, try to disable temporarily the internal one.

September 23, 2010
12:19 PM
Casey
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@Jumbi

Yes. I have McAfee but I have allowed all internet access for the “Setup.exe”.

 

I've never done this before so, how do I disable the internal one? (I have Vista)

September 23, 2010
6:43 PM
Gibbster
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At first for the AllWebMenus i couldn't get to install, when i was installing it would come up with a pop window saying abort, retry, ignore. I didn't try ignore till today and it installed it so i'm happy. 

 

I had a trouble with the Wondershare PPT2Video Pro, when i installed it on my computer my ppt started messing up. So I just uninstalled it.

September 24, 2010
12:29 PM
Casey
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@Gibbster

Thats not exactly my problem. I can't even get past the beginning of the Setup, where it connects to the GOTD server. Though, if I ever do have the problem you're facing, I'll just use your advice.

September 24, 2010
4:23 PM
karen
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I have Win7, but I think Vista is similar.

If you are trying to check if the default Windows firewall is on, just go to Control Panel -> Windows Firewall. You may also be able to go to Control Panel -> Action Center to see what firewalls are enabled. If it is on and you just want to play with its settings (such as specifically allow/disallow programs), go to Control Panel -> Administrative Tools -> Windows Firewall with Advanced Settings

September 24, 2010
4:39 PM
Casey
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@Karen

I tried adding an exception to “Setup.exe”.

No change.

 

Then I tried disabling the firewall (probably not a good idea – but, I turned back on right after).

No change.

 

I tried adding an exception to McAfee.

No change.

 

Thanks for the idea though, jumbi and karen. Vista is very similar to Windows 7, so the process was the same. 

Long story short, it didn't work. Any other ideas?

September 24, 2010
5:20 PM
rachana
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Hey  Casey

Some time back I faced same problem. I don't remember what I did exactly

Just give a try with following

   1.If you install any new security s/w recently,just un install

   2.use glary utilities or jv6 scan the registry and fix problems

   3.if you are having ashmpoo internet acelletor 3 just give a try fixing the fire fox

      related.

 

I hope with this your problem has to be resolved.If so please come back and post here.

 

rachana


September 25, 2010
8:17 AM
Casey
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@rachana

I used the programs Glary Utilities, jv16 PowerTools 2009, and WinUtilities to clean the registry (its amazing but every single one of them found different errors! ), but no change. Same error. I don't use Ashampoo Internet accelerator or Firefox, so I can't really mess with them, nor have I installed any security software recently. The good thing is that I've been able to speed up my computer by fixing registry entries. 

 

I'm sorry to be a pain but I still can't get past the activation. There's no hurry because usually the weekends on GOTD are screensavers (I don't need them) or today's giveaway, a YouTube converter, which I have plenty of.

September 25, 2010
4:30 PM
Gibbster
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You know you could always just reinstall vista and update drivers and window updates. That would solve the problem maybe but it wouldn't tell what happened. Then if that doesn't work well then it probably is the hardware thats maybe messed up. Are you using wi-fi or cord to connect to the internet? You internet connection, might not be connecting right.

September 26, 2010
5:18 AM
karen
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Are you running multiple firewalls or anti-malware programs? Maybe they are conflicting… Or like was suggested above, if you are on wifi, change to a wired connection temporarily. You haven’t changed the configuration on your router lately, have you? It would be possible (although unlikely) for the router/firewall rules to not allow certain traffic through.

September 26, 2010
7:57 AM
Casey
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@Gibbster and karen

If I ever had to reinstall Vista, I would probably just update to Windows 7.  I tried updates, but they didn't work. After this, I will probably go and manually select which updates to perform. I'm not sure that that will work, but I know that when you “Shut Down and Install Updates” you don't actually install all the updates. So, I'm going to look around and see if there is a problem now. As for the internet, it is wifi (PPPOE), and we've had some troubles a while back. We couldn't connect for a week, but we ended up fixing it by re-configuring it. I think that may be the problem. However, it is possible that my McAfee isn't working correctly. It says “My Computer is not protected” and when you click the “Fix” button, nothing happens. So, it is either the McAfee or the router problems. Before I go messing with them, I'd like to know which one is more likely the problem. Thanks.

 

Edit: I forgot to say that I'm only running the broken McAfee and the default Microsoft Firewall. I configured the Microsoft one to not care about internet, so I doubt that that is the problem.

September 27, 2010
5:27 PM
Casey
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Update:

Thanks for the suggestions everyone, but its still not working. The windows update did not work. Any other suggestions?

September 27, 2010
6:26 PM
karen
Washington, DC Metro Area
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Download the free MSE (Microsoft Security Essentials) and uninstall/disable MacAfee. Try the download/install again. That should isolate whether it is the router or MacAfee.

October 3, 2010
8:55 AM
Casey
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I just downloaded MSE. Its scanning my computer. Already, it found some bad stuff – trojans – and removed them. Apparently, my McAfee was so messed up, that it couldn't scan for viruses. I'm beginning to think that it was McAfee all along. Once it finishes scanning, I'll post an update.

October 3, 2010
11:09 AM
The Living Spirit
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There's a reason why nobody sane respects McAfee or would touch any of their products even with a pole from a million miles away…

Technically Motivated.com – the blog that makes Technology easier to understand and keeps you on the pulse of the latest happenings. Visit today for the latest Tech News, Freebies, Tips, Tricks and more; plus the ability to join a friendly Forum community, or even contribute your own material to be published on the blog. Our Motivation is Highlighting Tech Innovation. My Other Websites: ProjectHangman.com – Game and Software Development and Sharing site, with an emphasis on Community and keeping a positive link between Developer and User. True ZZT – Independent Game Project attempting to accurately recreate ZZT within MegaZeux. A Project Hangman microsite.
October 3, 2010
11:37 AM
Casey
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@karen

The McAfee install doesn't work. It says some piece is missing from the installer (even after I re-download it) . I'm going to try and contact their company and see if they can diagnose it.

@The Living Spirit

Yup. It comes free with my internet service. That's the only reason I use it. If I have to pay for it, forget it. I would move on to something else. 

October 3, 2010
1:16 PM
Locutus
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…and this is why I lobby for removal of McAfee from every computer I touch.  Comcast, why'd you have to choose McAfee?  Intel, why'd you have to choose McAfee?

Oh, the site that was :(
October 3, 2010
2:28 PM
Casey
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@Locutus 

…and Verizon. Frown

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