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High CPU usage | Tech Support | Forums


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High CPU usage
Topic Rating: 0 (0 votes) 
July 14, 2010
7:12 AM
Forum Posts: 83
Member Since:
October 29, 2009

Hi I run Windows 7 professional. Recently my computer seems to be running much more slowly. I have not really installed any new programs or anything that would make it run slowly. I found out it was running slowly because of a high amount of CPU usage. Usually it hovers between eighty and ninety percent use. Is this normal? I have a netbook with a 1.6 GHz processor. It seems like there are two svchost processes that seem to be using up a lot of the processor. One of thos tends to hover between 10-20%. That doesn't seem normal. So I checked with task manager to see what services those were hosting but they all seemed necessary. I do not know why my laptop suddenly seems to be getting much slower but am wondering what I can do about it???


An update: now one of those svchost processes is at 43% and one at 13%. Could I have a virus that is utilizing those services? I use Avast!. But it just seems strange for some services to take up that much CPU. Admittedly one of them is running a lot of services but still it doesn't seem like it should be that busy.

July 14, 2010
11:34 AM
Forum Posts: 35
Member Since:
June 24, 2010

do you have any programs to help with performance, like the WinUtilities Pro you can get for free or GlaryUtilieis? They have things to help optimize and such as that could be one thing to help if you havent done something like that recenent. Also another free program you should get if dont have is CleanMem.. helps optimize your memory better than the 2 above programs and that will help on performance as well..


Also, maybe havent restarted lately and just left machine going for them to build up??  I know at least 1 svc host on mine with win7 takes up quite a bit.. but my cpu usage stays low unless i have a program that i make it use all my cores and such..


Just some thoughts..



July 14, 2010
12:20 PM
Conn Platt
Lancashire, England
Young Dude
Forum Posts: 167
Member Since:
September 27, 2009

Ahhh, we have had a post like this before. See here as there was a lot of posts and fixes for this high CPU activity:




That may help. Also try using Process explorer, as i am pretty sure that can tell you what they are running.



or you could try svchost Viewer which tells you exactly what each svchost process is doing:




If i were you i would just go ahead and use svchost viewer first and then once you've discovered what is causing the high cpu usage, you can attempt to fix it yourself or refer to the article i mentioned as i think people suggested programs such as process tamer and such things to help.

Difficult, to be sure…..but it shall be done!!
July 14, 2010
6:25 PM
Forum Posts: 83
Member Since:
October 29, 2009

I used Win7's built in resource monitor and discovered that the offending service was the IP helper service. That process alone in the net services group is running a really high cpu usage, according to the resource monitor it is averaging around 30-35 %. Does anyone know of a fix for this?

July 14, 2010
6:32 PM
Washington, DC Metro Area
Forum Posts: 878
Member Since:
November 1, 2009


Apparently it is associated with services for IPv6 and if, like most people, you are using IPv4 you can disable it.

July 15, 2010
3:33 AM
Forum Posts: 83
Member Since:
October 29, 2009

karen said:


Apparently it is associated with services for IPv6 and if, like most people, you are using IPv4 you can disable it.

 I already disabled it until I find a better solution. But it seems to allow IPv6 connectivity on a IPv4 Network from what I saw but could be the source got it backward. Not sure. Anyway when I disable it the CPU goes back to normal usage. It seems like maybe having that one run so high caused some others to run high as well. I am wondering if maybe a recent Windows update caused the problem? I don't know. But that is the workaround I am using till can find a more permanent solution.
July 23, 2010
12:59 AM
Forum Posts: 1
Member Since:
July 22, 2010

I'm very thankful for everyone's experience! I will try! :)

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