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My system suffered blue screen twice...
Topic Rating: 0 (0 votes) 
May 1, 2010
2:35 PM
drtank
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November 2, 2009
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hi,

while surfing my system displayed blue screen again restarted then after 7 minutes of surfing another blue screen. the report sent to microsoft had following details:-

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7600.2.0.0.256.1
  Locale ID:    1033

Additional information about the problem:
  BCCode:    19
  BCP1:    0000000000000020
  BCP2:    FFFFF8A002878740
  BCP3:    FFFFF8A002878850
  BCP4:    0000000005110411
  OS Version:    6_1_7600
  Service Pack:    0_0
  Product:    256_1

Files that help describe the problem:
  C:WindowsMinidump50210-16192-01.dmp
  C:UsersAROKYAAppDataLocalTempWER-74116-0.sysdata.xml

I am using Win7 64bit, Avira, Malwarebytes, Winpatrol, Spywareblaster

Please help

May 1, 2010
3:40 PM
yourpalal
Inner Peace
dotTechie
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August 21, 2009
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Hey drtank.

If you are in need of immediate help, maybe going to the Microsoft help & support site would have a better chance of:  1. finding out what's wrong 2. see if it's a 1-time event, or more involved. 3. see if there is a patch or fix

http://support.microsoft.com/

They also have specific forums where you can look at archives or ask a question.

There are many here who might be able to help, but it may take awhile. Also you can google things like blue screen,  etc.

Does your system or computer manufacturer not have a help line/support site?

 Good luck!

Al

Life is just a phase you're going through…you'll get over it.
May 1, 2010
3:47 PM
Ashraf
Mr. Boss
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October 22, 2008
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See if http://www.nirsoft.net/utils/blue_screen_view.html can help you find out what exactly is the problem.

May 1, 2010
4:50 PM
Adrian
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BlueScreens usually aren't related to what security software you are using.

May 1, 2010
5:27 PM
Locutus
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February 19, 2009
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freewareelite said:

BlueScreens usually aren't related to what security software you are using.


 

Didn't AVG Free cause blue screens in Windows 7 RC?

Oh, the site that was :(
May 7, 2010
4:26 PM
drtank
Novice
Forum Posts: 17
Member Since:
November 2, 2009
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Ashraf said:

See if http://www.nirsoft.net/utils/b….._view.html can help you find out what exactly is the problem.


 

i ran the program and it gave following results but i am unable to understand it.

   http://i43.tinypic.com/9a25qr.jpg

today i again suffered 2 episodes of Blue sreen back to back. the above details are about them , i think so.

May 7, 2010
5:44 PM
karen
Washington, DC Metro Area
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November 1, 2009
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The dump is showing that the problem is with a driver called "fltmgr.sys".

I did a quick Google search for "fltmgr.sys blue screen" and it gets lots of results. I don't have time to sort through them all though.

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