Network cable unplugged....when its not? | Tech Support

December 28, 2010
4:39 PM

PCbasics

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My windows XP say my network cable is unplugged…..when its not. I tried unplugging it and plugging it back in, i tried disabling the network adapter and enabling again, I tried restarting my computer and still it doesnt work. Any suggestions?

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December 28, 2010
4:55 PM

Prema

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step one) Life your computer

Step two) drop your computer

step three (if it does not work) -slap your computer with the palm of your hand

step 4) Kick the computer

it should work now Wink

if it doesnt:

http://en.kioskea.net/forum/affich-100254-network-cable-unplugged-but-isn-t

try this site?

attention Steps 1-4 are a joke, if you take this seriously, prema23 and dottech shall not be held responsible for your actions.

Prema23

December 28, 2010
5:49 PM

karen

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Where you network cable plugs in, check to see if the status light is on or blinking. If it's not, check the other end (I.e., your router) and make sure it is plugged in there. If everything is plugged in, then the problem is a bad network cable, a bad port on the router, a bad router or a bad NIC. Start eliminating things one by one: 1) swap network cables, 2) try another port on the router, 3) see if another computer connects successfully to the router, and if none of those work, my best guess is a bad NIC. Odds are your existing NIC is built into the motherboard and you can go into bios and disable it. The you can get an internal or external (USB) NIC.

December 28, 2010
7:43 PM

PCbasics

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@prema23 I have actuall saw and read that already and well…..it didnt solve much.

@karen The lights are blinking, but I still dont have internet access. I have changed cables, ports, even the network adapter! I have tried cables from other computers which have internet and have still had no success. Yell

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December 28, 2010
8:05 PM

Ashraf

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@PCbasics: Are you sure you aren't infected with malware?

December 28, 2010
9:27 PM

PCbasics

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I dont think so…I do have superantispyware, Zemana antilogger, Stopzilla, and ad-aware on my computer right now…..(I know thats alot)

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December 30, 2010
2:44 AM

Grantwhy

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are you certain the problem is your end? Wink

can you check on/with your provider to see if it is a problem their end?

as a CareBear Anarchist I believe in the destruction and overthrow of the perils of society through random and senseless acts of consideration and kindness

December 30, 2010
9:26 AM

Prema

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Grantwhy said:

are you certain the problem is your end?

can you check on/with your provider to see if it is a problem their end?

i was just about to suggest that. call your ISP. it will take hours on the phone
or… you can just buy another computer?
have you tried connecting from another place?

Prema23

December 30, 2010
12:10 PM

Gioneo

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Try booting in "safe mode with networking".

If it works you have a conflict somewhere (drivers or something you recently installed), doing a system restore should solve it.

If it doesn't work, your NIC is bad (even if the ligths are blinking).

December 31, 2010
3:22 AM

waynos

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Superantispyware has a network and browser manager, just in case you could look in control panel under repairs to see if it changed anything. Good luck , and I'll just add that a stopzilla advert claimed to have given me a scan in 10 seconds and found a trojan only they could remove if I bought it then, SCAM. If you haven't already bought it google it first. Smile

December 31, 2010
12:50 PM

PCbasics

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I think its my computer….I'v had problems like this before but its usually a quick restart or a disabling, and enabling the network adapter to solve the problem. I have tried booting in safe mode but i dont know what i should do after that? I'm running chkdsk right now to see if it might fix the problem…..

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December 31, 2010
9:36 PM

PCbasics

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I also tried to repair the connection and this is what I got:

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January 1, 2011
11:30 AM

Prema

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http://support.microsoft.com/k…..0389/en-us

.

latest drivers?

Prema23

January 1, 2011
11:43 AM

PCbasics

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I have tried those steps and still did not get it to work……. Yell

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January 3, 2011
7:08 PM

PCbasics

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So does anyone know why my computer cant:

"query TCP/IP settings of the connection"

Is the solutions to contact my ISP?

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January 3, 2011
9:12 PM

Locutus

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PCbasics said:

So does anyone know why my computer cant:

"query TCP/IP settings of the connection"

Is the solutions to contact my ISP?

Umm… I'm guessing I know the answer to my question, but what kind of cable is it? I'm guessing it has a 8P8C on the end?

What that means is "is it an ethernet cable"?

Try uninstalling the drivers for it and see what happens.

Oh, the site that was :(

January 4, 2011
9:55 AM

Gioneo

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If you're having TCP/IP issues, you should try resetting the protocol.

Here's an how-to from microsoft:

http://support.microsoft.com/kb/299357

If that doesn't work, then I would suggest uninstalling the rpotocol completely and reinstall it via the network connection properties (or adaper properties). If the above doesn't work, I'll walk you through it. Keep us posted.

January 4, 2011
3:37 PM

PCbasics

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I'v uninstalled it but how to i reinstall it?

@Gioneo it didnt work……

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January 4, 2011
3:42 PM

Locutus

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PCbasics said:

I'v uninstalled it but how to i reinstall it?

@Gioneo it didnt work……

What card do you have? Try Googling its name, then download, on an internet-connected computer.

Oh, the site that was :(

January 4, 2011
4:48 PM

PCbasics

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The ethernet cable plug is built in to the computer……its an NVIDIA branded but when I went to their website im not sure which driver to download….theres a whole bunch of series which i dont know which one mine is…….

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