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Twain scanner in Virtual Box
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February 9, 2012
11:30 AM
John K
Netherlands
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Hello all,

 

Having recently replaced my old XP laptop with a win 7/64 one, i am now unable to use my expensive Canon 9900F scanner. Canon refuses to help.No Win 7/64 drivers now or ever. Buy a new one.

I have now installed Virtual Box and am running XP in it. Works a treat, so I thought I'd try to set up the scanner in the VB XP environment as well.

Installation of the driver appeared to go well, there were no error massages. But when I attempt to attach the scanner through the Devices->USB Devices menu it doesn't work and I get nowhere. Apparently there is no useable Twain driver. An error window says:

Failed to attach the USB device Canon Scanner [0301] to the virtual machine WinXP.

USB device 'Canon Scanner' with UUID {5f4ae051-1b8e-47c6-8d65-2c70af9effd3} is busy with a previous request. Please try again later.

Result Code: E_INVALIDARG (0x80070057)
Component: HostUSBDevice
Interface: IHostUSBDevice {173b4b44-d268-4334-a00d-b6521c9a740a}
Callee: IConsole {1968b7d3-e3bf-4ceb-99e0-cb7c913317bb}

[unquote]

Obviously this is all Chinese to me. I am slowly but surely getting desperate. Is there a way to get my scanner working again, in VB XP or in any other way, or should I just take my loss and buy a new one (and not a Canon this time)?

Any advice will be most gratefully received!

 

John K

I want to be what I was when I wanted to be what I am now...
February 9, 2012
12:18 PM
jayesstee
Kent, England
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Hi John K, I know not much about scanners and nothing about Virtual enviroments, but the message suggests you are still having driver problems.  Is the virtual system supposed to 'interpretate' between the guest (XP) system and the host Win 7 (64) host system?  Seems unlikely to me but as I said, I know very little.

When I went from XP -> Win 7 (64) I had similar problems with a HP printer driver.  I was lucky and found a Vista driver that worked.  I assume you have tried for a Vista driver and also have tried Win 7's 'Program Compatiblity' troubleshooter?

When I had the problem, I did find a site that had generic drivers which might work.  I can't find that link, but I have found a site with three generic Twain drivers.  These may be too generic, as other devices like cameras also use Twain.  A full Google (or other) search might produce something more specif.  The link is: http://softwaretopic.informer.com/generic-twain-driver-for/

One final thought, do serious photo editors, word processors etc. have their own twain interfaces?

If you hve already exhausted all of the above, then please accept my appologies for wasting your time.

Anyway good luck.  Frown

Those who will not reason are bigots, those who cannot are fools and those who dare not are slaves.

February 9, 2012
12:32 PM
jayesstee
Kent, England
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Hi again John K, I just found a site claiming: "VueScan 9 is the world's most widely used scanner software".

The link is: http://www.hamrick.com/

and it claims to be compatible with over 1850 scanners including 'Canon 9900F'!

Again, good luck.  Smile

Those who will not reason are bigots, those who cannot are fools and those who dare not are slaves.

February 9, 2012
12:35 PM
John K
Netherlands
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Thanks for your reply, jayesstee.

As far as I comprehend it, the XP virtual machine functions as a standalone system. The Virtual Box in which it runs has its own way of connecting to USB peripherals, which, when selected, are then disconnected from the host Win 7 system.

I have been googling like a man possessed these last few days, but found nothing remotely useful. But I'll certainly try your link, once I get my breath back.

Drivers galore, but the 64 bits are the problem. I'll have another look for a Vista 64 driver, one never knows.

The Win7 compatibility troubleshooter didn't do me any good in the virtual machine. haven't tried the XP equivalent yet, but will do so. I'm not holding my breath, though.

Vuescan, always an excellent standby, unfortunately cannot connect to the 9900F without a Twain driver.

I want to be what I was when I wanted to be what I am now...
February 9, 2012
12:58 PM
jayesstee
Kent, England
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You are welcome John K.

Sorry about the duff Vuescan link.

For the Win7 compatibility troubleshooter, I actually meant to try in Win 7.  As I see it, the Virtual Box route is only to make the Canon work, not a requirement otherwise?

Two more (probably useless) thoughts. 

1)  You had "recently replaced my old XP laptop".  If you still have it and it is working, use that.

2)  Could you boot from a Linux LiveCD and scan from there?.

Again, good luck.  Smile

Those who will not reason are bigots, those who cannot are fools and those who dare not are slaves.

February 9, 2012
1:11 PM
John K
Netherlands
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February 9, 2012
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Using the compatibility troubleshooter to install and run the driver and ScanGear app under Win 7 is a brilliant idea, and I'll try it first thing in the morning. Although I fear that the 32/64 bit issue will defeat all attempts.

I can easily call the old XP back into service again, but as it is old and slow I would probably have to reinstall XP at the very least. And the space on my desktop is limited.

Getting everything to work under Linus, with driver and ScanGear installer only for (32 bit) Win, would probably be even more complicated than getting it to work in my virtual machine…

 

Like your sig!

I want to be what I was when I wanted to be what I am now...
May 10, 2013
2:14 AM
John K
Netherlands
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I hope so too, Arron!. The problem is still unresolved. Not only is there no Twain driver for Win7/64, it seems that the 9900F scanner is also incompatible with the 64-bit architecture itself. Canon, as described in my first post, refuses to help its customers by providing a Win 7/64 driver.

 

Best,

 

John

 

I want to be what I was when I wanted to be what I am now...
June 7, 2013
8:09 AM
Alex41
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First, thanks Jay the vuescan program works very well for me. I have had this same problem on a CanoScan FB 630Ui which now works on my Windows 8 Pro.

Second, John K you may want to try this to get it to work on Windows 7 64:

1. Go to device manager

2. Find your device, it may be under CanoScan 9900F with a the yellow attention sign or under some dummy generic usb device

3. Right-click and select update driver software

4. Click Browse the computer

5. Click Let me pick from a list of device drivers on my computer  <—- This is the important step

6.  Show all devices and select Canon

7. Find Canon, and scroll down to CanoScan 9000F (or anything close to 9900F) and select it

 

Hope that helps

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