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Windows explorer keeps crashing
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May 9, 2009
5:28 PM
mrlee
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I picked up an old HP desktop with WinXP installed at a thrift store for my wife to replace her even older desktop with WinME installed. (She just uses it to access the internet). Here is the problem: Every time windows loads, within a few seconds "windows explorer" crashes. Even when I start in safe mode, it still crashes within a few seconds. My first goal is to access the start up tab, via msconfig. There seem to be dozens of programs trying to start and I would like to disable all but the essentials. My thinking is, perhaps if I can disable all these programs from starting, that may create enough stability, to at least be able to start looking for spyware, viruses, etc. Any advice on how I can keep windows explorer from crashing? By the way, it did not come with a winxp disk, start up disk, recovery disk, etc. I believe it came with an actual xp disc initially, because the Microsoft sticker on the side does not have OEM at the begining of the number. If any possible solutions come to mind, I would appreciate any help offered.

May 9, 2009
7:15 PM
Locutus
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This one's simple!

Let explorer crash.  Then open Task Manager (Ctrl+Shift+Esc or Ctrl+Alt+Del).  From there, click "New Task…" at the bottom.  After that type in Msconfig.  it works w/o explorer being open.

Oh, the site that was :(
May 17, 2009
10:58 AM
mrlee
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Hello Jean-Luc Picard: Thank you for your advice. Following your direction, I was able to access the start up tab, via MSCONFIG, and was able to stop all programs from loading at start up, however I am still faced with my main issue (windows explorer keeps crashing). Any insight or advice on how to fix this? Thanks for any help offered. —- Lee

May 17, 2009
7:48 PM
Locutus
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Unfortunately I am lucky enough to have explorer wrok perfectly on my laptop.

Oh, the site that was :(
May 17, 2009
10:20 PM
mrlee
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Ashraf (or anyone else): Have any ideas or advice for solving my problem?

Windows explorer crashes continually everytime I try to do anything.

May 18, 2009
3:17 PM
Ashraf
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mrlee said:

Ashraf (or anyone else): Have any ideas or advice for solving my problem?

Windows explorer crashes continually everytime I try to do anything.


Can you please post the specs on the desktop?

May 19, 2009
5:44 AM
mrlee
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Here are the specs Ashraf. Thanks for any help you can provide.
HP Pavilion 521c Desktop PC
Model number

P7482A
Countries sold in
  • United States
  • Canada
Base processor and speed

Athlon XP1700+ 1.47 GHz
Chipset

VIA KLE

Memory
Component Attributes
RAM (standard) 256 MB
Maximum 512 MB
Speed PC133 (runs @100 or 133)
Type SDRAM
DIMM Slots Two

Power supply
AC Input 200W max
Input Frequency: 43/66 Hz
Voltage: 120V – 230V
Hard drive

60 GB
DVD drive

16x maximum speed
CD-RW drive
16x8x40 maximum speed
Diskette drive
1.44 MB (3.5-inch)

Fax and data modem
Cheetah 2 V.90 Modem
Video graphics
Integrated into Chipset, No AGP slot

Sound/audio
AC97 Audio
Network
10/100BT Integrated on Motherboard

External ports
Port type Quantity
USB 4 (2 front and 2 back)
Serial 2
Parallel 1
PS2 Keyboard 1
PS2 Mouse 1

Expansion slots (total)
Slot type Quantity
PCI 3
DIMM 2

Drive bays (total)
Bay type Quantity
5.25-inch CD external 2
3.5-inch HDD, internal 1
3.5-inch FDD, external 1
3.5-inch (other) 1

Speakers
Polk Audio “F�? stereo speakers (left and right)
Other
Internal Speaker Cable
Keyboard and mouse
  • HP One Touch Internet Keyboard
  • PS/2 Scroller Mouse

Supported operating systems (OS/NOS)

Microsoft(R) Windows XP Home Edition

Software Build ID/BIOS
Software Build ID 22NAheWEM3

Complete software package

Operating system
Microsoft Windows XP Home Edition
Data and security
  • Detto Migration SW
  • McAfee Security Suite
  • SmartClone icon + url (data transfer between PCs through internet) by Skydesk
  • Zeroknowledge Freedom Security Console
DVD
WinDVD 2001 SE by InterVideo
May 21, 2009
5:25 AM
mrlee
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Thursday, May 21, 2009 – 5:24AM-EST

Hello Ashraf,

I posted the specs on my machine as you requested. It's been a couple of days and no response. Do you have any thoughts regarding my problem, or should I "move on" to another source of help?

I enjoy your informative GAOTD reviews. They have been very helpful in deciding whether to download or not. Case in point: Today I was considering whether to try Wondershare Audio Converter, however I already have Format Factory — so it was a "no go".

Thanks again for your good work. Have a blessed day.

Lee

May 22, 2009
5:17 AM
amnesia
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Being a second hand computer, it would be best to reinstall windows and start over

May 22, 2009
12:02 PM
davidroper
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256 MB??

I don't think you have enough memory to run XP very well.

And the max your machine will hold is 512MB at that.

Seriously consider a new computer with at least 2GB of memory, 4GB is better.

This is not what you wanted to hear from anybody but sometimes the OS just demands too much of the amount of RAM we can afford.

It just happens…nothing you have done wrong or can fix on this old machine IMHO.

May 22, 2009
3:14 PM
Locutus
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@david roper:
You say 256 isn't enough it's enough, but it won't exactly be super speedy.

Oh, the site that was :(
May 22, 2009
6:53 PM
amnesia
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if you could, add another 256 mb. the computer i'm on at the momment has 512 and it runs no worrys. If you were only going to run 256 mb, just make sure you turn off all the extra features of xp that aren't needed.

May 24, 2009
2:43 AM
SKYC
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mrlee,

You may have malware on your system check here for instructions, read the stickies at the top.

http://www.techspot.com/vb/menu28.html 

May 31, 2009
6:09 PM
pallen
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Anybody help me please,it seems I can't find my post I left here,last week.Thanks…….SORRY I FOUND IT,WRONG FORUM.

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