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XP Security issue
June 5, 2012
12:18 PM
12:18 PM
Elric
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November 29, 2010
November 29, 2010
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For some reason my xp system is no longer recognizing either Microsoft Security essentials or Zonealarm. It keeps saying I do not have a anti-virus software or firewall enabled, even though I have both and they have been updated and both say that my system is protected. I even re-installed security essentials hoping that might work but still nothing. Any help please?
June 6, 2012
6:59 AM
6:59 AM
Suze
Greater Boston, MA, USA
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February 6, 2010
February 6, 2010
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Elric said
For some reason my xp system is no longer recognizing either Microsoft Security essentials or Zonealarm. It keeps saying I do not have a anti-virus software or firewall enabled, even though I have both and they have been updated and both say that my system is protected. I even re-installed security essentials hoping that might work but still nothing. Any help please?
Elric, I hope you've been able to solve your problem. There was a Security Update for Windows XP (KB2718704) this Monday (6/4). Perhaps installing this will fix your problem?
June 6, 2012
8:47 AM
8:47 AM
Injeun
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November 25, 2009
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Puzzling. I can see it possibly not recognizing Zone Alarm in which case you might pose the question at a Zone Alarm forum. But it should recognize MSE anti virus. Just for the heck of it you might want to make sure that windows firewall is turned off (via Control Panel>Security Center) as it might conflict with Zone Alarm Firewall. It's not good to have two firewalls running.
June 6, 2012
2:43 PM
2:43 PM
Jyo
NY
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August 20, 2009
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MSE doesn't support XP anymore, at least the latest version doesn't. Check to see if this isn't the issue.
June 6, 2012
9:24 PM
9:24 PM
Elric
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When did that happen? I have mse on another xp computer in my house and that system seems to see it with no problem.
Also Suze I did get that update. In fact everything was fine up until this weekend when I got that update. It was after restarting the system that this problem appeared. I suspect that this might be the problem. I ran this program today per ongoing suggestion from Microsoft answers aswMBR and the only thing that it found that it highlighted in yellow was this line:
Service MpKsl29201048 C:Documents and SettingsAll UsersApplication DataMicrosoftMicrosoft AntimalwareDefinition Updates{91E82835-1167-4784-BFFB-1C8A43781339}MpKsl29201048.sys **LOCKED** 32 But don't know how to "unlock" it.
June 7, 2012
12:31 AM
12:31 AM
Jyo
NY
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Oops, sorry. I got mixed up with some information and it turns out MSE only doesn't support XP 64-bit, but since it was working before I doubt that's your issue. Ignore my previous comment. 
I found this thread; you might wanna check it out.
June 7, 2012
8:52 PM
8:52 PM
Injeun
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You can also just go to the Security Center via the Control Panel and disable the alerts. That way the Security Center won't bother you with notices. All that matters is that you know that your firewall and antivirus are functioning. After all, what the Security Center is really saying is that it, the Security Center, isn't functioning properly.
June 8, 2012
1:09 PM
1:09 PM
Elric
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November 29, 2010
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The problem has been fixed. Had to do this:
Right-click My Computer, and then click Properties.
Click the Advanced tab.
Click Environment variables.
In the bottom window scroll down til you see "Path"
Click on Path to highlight it then click "Edit".
After you click Edit a small window will open. On the path right click and choose select all.
And that showed that for some reason it was looking for my firewall and anti-virus on my external drive now and not my C: drive. Once that was fixed it went back to working normally. I have the actual picture but am unsure how to actually post it here in the reply. I tried to upload the picture but it doesn't seem to be working. Maybe because I am using Opera. Anyway hopefully the description will help in case anyone else runs into a similar problem. Don't know what cause the change as no malware was found either.
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