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[Review] SonicWALL Anti-Spam Desktop

{rw_text}Software reviewed in this article:

SonicWALL Anti-Spam Desktop [1]

Version reviewed:


System Requirements:

* Windows Vista (64-bit): Outlook 2003, Outlook 2007 and Windows Mail
* Windows Vista (32-bit): Outlook 2003, Outlook 2007 and Windows Mail
* Windows XP: Outlook 2003, Outlook 2007 and Outlook Express 6.0


$29.95 but you can get it for free for a limited time at Giveawayoftheday.com [2]!

Software description:

Take control of your inbox in seconds with SonicWALL’s Anti-Spam Desktop software. It is the easiest, most effective and economical way to stop spam, phishing and other email threats. Automatic updates from SonicWALL’s GRID network keep your Outlook, Outlook Express or Windows Mail inbox secure with up to the minute protection.

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{for=”Ease of Use” value=”10″}Pretty much point and click.
{for=”Performance” value=”10″}Between the GRID database and the built in filtering system, junk and phishing e-mails don’t stand a chance.
{for=”Usefulness” value=”3″}I find it hard to see many people finding this program useful. Many, many people don’t use Outlook or Outlook Express/Windows Mail. Even those that do, many most likely don’t need anti-spam features outside of what is built into the desktop e-mail clients.
{for=”Price” value=”7″}For helping ease the headache of spam, a price tag of $29.95 is fair.
{for=”Arbitrary Equalizer” value=”8″}This category reflects an arbitrary number that does not specifically stand for anything. Rather this number is used to reflect my overall rating/verdict of the program in which I considered all the features and free alternatives.
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Spam. Spam. Spam. Spam is the perfect example of how something intended for good (e-mail) can be used for such evil (spam). Amongst their many products and services, SonicWALL provides anti-spam and e-mail security solutions. Most of SonicWALL’s anti-spam and e-mail security solutions focus around blocking spam at the server level. However, SonicWALL’s Anti-Spam Desktop is a software which aims to zap the spam that makes it to your desktop. Unfortunately SonicWALL Anti-Spam Desktop only works with Microsoft Outlook (2003/2007), Windows Mail, and Outlook Express 6.0 so if you use another desktop e-mail client, you are out of luck. For the purposes of this review, SonicWALL Anti-Spam Desktop will be tested in Outlook 2007.

After you install SWSAD (SonicWALL Anti-Spam Desktop), it launches automatically whenever you open Outlook/Windows Mail/Outlook Express. When you first run Outlook/Windows Mail/Outlook Express, you are prmopted by SWSAD to populate your whitelist (“Allowed list” of e-mail addresses:

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SWSAD assumes anyone you have sent an e-mail to is not a spammer and you will want to receive e-mails from them. So, SWSAD populates the whitelist by taking all e-mail addresses you have sent e-mails to and adding them to the list.

After you finishing populating the whitelist, you should have notice two changes to your e-mail client as a result of installing SWSAD:

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The folders represent the three categories of e-mails SWSAD deals with: “challenged”, junk, and phishing. All e-mails marked as junk by SWSAD are sent to the junk folder, all e-mails marked as phishing are sent to the phishing folder, and all “challenged” e-mails are temporarily sent to the challenged folder.

A challenged e-mail is an e-mail that has been “challenged” with a “confirm-you-are-human” request. In other words, when an e-mail is “challenged” the sender of that e-mail is sent a link where they must perform some sort of CAPTCHA-similar activity which confirms that they are a human and not a e-mail bot. Once the e-mail has been confirmed, the e-mail is moved out of the “challenged” folder and put into the inbox.

Depending on your settings, challenged e-mails will be automatically delivered in response to different e-mails. However, once a person successfully “responds” to a challenged e-mail, his/her e-mail address is added to the whitelist and he/she is never sent a challenged e-mail again. Do take note the challenged e-mail feature is disabled by default; if you want to use it you must manually enable it.

In terms of the toolbar, it allows users to manually mark e-mails as junk, manually clear e-mail as not being junk, and access SWSAD options.

The preferences (the third button from the left on the toolbar) are really what should interest everyone. From the preferences, users can control the white and blacklists, change the parameters of how e-mails are filtered, setup challenge e-mails, change general settings, and see junk statistic reports:

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In terms of the preferences, most of it is fairly self explanatory. However, there are a few things I would like to discuss:

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Clicking on the “SonicWALL Options” drop down menu from the toolbar gives you quick access to features allowing you to quickly white or black list e-mail addresses or domains, report junk or phishing e-mail, rescan folders, and more:

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Overall, SonicWALL Anti-Spam Desktop is an excellent anti-spam tool for Outlook, Outlook Express, and Windows Mail users. It is very easy to use, does most of the hard work in background so you rarely have to think about it, and is backed by a very large anti-spam database making it very effective. Honestly my only main concern are privacy related, such as when challenged e-mails are sent, since they are sent via SonicWALL’s website, does SonicWALL track who sends them and who receives them? Also, how much private information is collected when your report junk/phishing e-mails? I honestly don’t know. My other issue deals with the fact that when you report a junk or phishing e-mail, the report is sent out as an e-mail. The e-mail goes to your Outbox and is sent. However, when it is sent, the e-mail is not recorded in your Sent folder like all your other sent e-mails. I want there to be an option to enable it so the e-mails are recorded in your Sent folder.

Last but not least, the built-in anti-spam features get a crack at the e-mails before SonicWALL Anti-Spam Desktop does. So if you are using SWASD, you may want to consider disabling the built-in anti-spam features of Outlook to allow SWASD to be more effective.

This review was conducted on a laptop running Windows 7 Professional 32-bit. The specs of the laptop are as follows: 3GB of RAM, a Radeon HD 2600 512MB graphics card, and an Intel T8300 2.4GHz Core 2 Duo processor.

{rw_freea}If you know of any, please post below.
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{rw_verdict2}SonicWALL Anti-Spam Desktop is a nice anti-spam and e-mail security software; I give it a thumbs up. True, many people won’t find SonicWALL Anti-Spam Desktop of much use, but for those people that do need it, I recommend it.
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