How to fix Windows 10 ‘no sound’ issue after upgrade [Tip]

Windows 10 Surface ProWindows 10 is now well and truly up for grabs via Windows Update and other options. One of the main reasons why some people are electing to wait is because of potential bugs and problems they don’t want to deal with it. One of the those problems present users are facing who did upgrade to Windows 10 is the no sound issue. If you are suffering from Windows 10 no sound issue, read the guide after the jump for the solution.


1. Navigate through your new funky taskbar (bottom of the desktop) and click the sound icon.

2. Choose the ‘Playback Devices’ option from the menu.

3. Double Click on the playback device. It’s automatically set to the speakers.

4. Click ‘Advanced’.

5. Change the bit rate to 24bit/44100 Hz or 24bit/192000Hz depending on your configuration.

Most cases should now find the sound working. For those still out of luck, you can continue reading to the next option.

1. Navigate to Start > Device Manager.

2. Expand the Sound and Audio devices from the panel.

3. Right-click the mouse over the sound driver and choose to uninstall it.

4. Click the ‘Scan for Hardware changes.

5. The Windows OS will now scan and install new drivers.

All of you should now have the Windows 10 sound fixed. If you don’t find it working, please leave a comment with any additional information and I’ll try to find the solution for you.

Now that you have that problem out-of-the-way, you might be interested in learning about freeing up extra disk space in Windows 10 or stopping Windows 10 sharing your bandwidth.

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  • X_Robert

    After Windows 10 upgrade, partial drivers are outdated so some problems occurred. I updated the audio driver with Driver Talent. Now I can enjoy the music and vedio again. :)

  • glad to read this, great works..!!

  • Mathew

    [@Dan Waters] I don’t sorry. Try Googling how to set a default music player, choose the one you want and then Google how to troubleshoot that music player and it might help.

  • Dan Waters

    Followed all paths with no luck. My issue is not no sound, but rather sound works, but no music will play. Ideas?

  • mobilepundits

    Great post. I am going to use all the techniques discussed here in my blog.
    Thanks for the great tips.

  • Vincent

    I have done both selections and also uninstalled. Nothing has worked

  • Duke

    I just deleted the Conextant drivers (there were two installed) and told the op system to delete the files. As soon as I did that the op system reinstalled some generic HD audio drivers and the sound started working. It looks like the Dell Conextant audio drivers are not compatible with the Win-10 operating system.

  • chinooka

    very interesting. I followed your guide and now, instead of failing sound test I get no sound but visual animation on wave bar? I have hp pavilion g4 win7 upgraded to win 10. going to get a headphone to see if it works

  • Sharon

    Tried all the fixes still no sound worked with Windows they said driver not compatible with 10. HP has not updated to make them compatible with 10. Now what do I have to go back to Windows 8.1

  • Ruben

    hello there I just upgraded to windows 10 but unfortully sound is not working on laptop if I plug headphones I can hear it but from the moment I unplug the headset I cant get any sound out of it I tried uninstalling drivers and changing the settings on playback devices but so far no luck any more tips I could use to fix my problem? thank you

  • Mathew

    [@Craig M. Newmark] You have 30 days to roll back or downgrade to the Windows version you had earlier. If you are suffering from problems you need fixed and you can’t find direct solutions to work, I would recommend doing that and trying a fresh upgrade installation.

  • Craig M. Newmark

    Both procedures failed. At the end of the first one, when I click “Test” in the Advanced Speaker Properties box I get “Error: Failed to play test tone”.

    And after the second one, when I test the speakers I get the same error message.

    This is on a Toshiba laptop, my infrequently used backup machine. (My primary machine is currently inoperable because of a failed Win 10 upgrade.) Sound worked under Win 7. The Win 10 upgrade on the laptop had no problems except for this one.

    Any suggestions? Thanks in advance