Dell laptops come with Windows 8… and cat urine smell

delllatitude

Now this is a laptop problem I haven’t heard about yet. Multiple users of Dell’s¬†Latitude 6430u Ultrabooks have complained that their high-end laptops smell like cat pee. While some users simply thought it smelled similar to cat urine, some users blamed their own cats for the stench on the machines. This is what one user had to say about it:

“I have been blaming a new kitten who I swore was creeping into my closed backpack at night and magically only hitting the PC with a concentrated urine stream which then magically evaporated.”

User DaveFWA on Dell’s support forums, who wrote the above quote, has reportedly apologized to his cat for the accusation, since the problem has been traced back to the manufacturing process.

Initially, Dell’s support technicians recommended customers to clean the laptop’s air vents with compressed air, a method which did not rid the machine of the odor. Dell has since investigated and concluded that a) the cause of the odor is their fault and b) the odor was not hazardous; plus, they also added that if you order a 6430u now (which has both Windows 7 and 8 versions, by the way), it will not have the problem. On the other hand, customers with cat pee-smelling laptops can send their in laptops for replacement parts.

And this is why I’m a tarantula person.

[via CNET]

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6 comments

  1. vandamme

    [@j] The smell might be the circuit board. It should go away in time, unless they soaked it in some wierd flux remover. I use freon-alcohol based stuff which evaporates in seconds.

    I run Mint Cinnamon usually, but I’m cool with Ubuntu Unity or Gnome 3. I like Bodhi for its E17 desktop, which is fast and cool. On old machines (256M memory, ten years old) I run Puppy, which isn’t bad.
    All my machines can dual boot the OS they came with, XP or Win7. But that’s rare.

    I can’t recommend one distro for everybody: there’s 300 of them. Read this:
    http://www.makeuseof.com/pages/best-linux-distributions
    There’s Pear for those who like the Apple look (get it?), Zorin for the Windows XP/Vista/7 look. Mint for the noobs who just want to get back to work. Steam for the gamers. Android or ChromeOS for those who want to sell their souls to Google (not that they’re evil….yet). But you can’t go wrong with Ubuntu to start, it has the largest user base, and the most forums and help articles.

  2. j

    the cause of the urine smell could be glue.
    And whilst dell claims that it is not hazardous, every urine cat smelling notebook owner should replace it!

    @vandamme: which OS are you recommmending/ using?

    regards!