Arrogant Microsoft director reponds to Xbox always-online rumor, tells people to “deal with it”

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Rumors regarding how Microsoft is going to make Xbox 720 “always online” (aka must always be connected to the Internet, may be even to play games) have been flying for a while. Microsoft has yet to officially comment on the rumor but that hasn’t stopped a Microsoft employee from taking to Twitter to help address the issue. By telling everyone to “#dealwithit”.

Yesterday during his “lunch break”, Microsoft Studios Creative Director Adam Orth posted the following tweet:

Sorry. I don’t get the drama around having an “always on” console. Every device now is “always on”. That’s the world we live in. #dealwithit

He followed up with further tweets likening an always-on console to a vacuum cleaner that needs electricity and cellphones that need reception, saying people still buy those even though sometimes electricity goes out and reception can be bad. Then, when confronted by Manveer Heir from BioWare who pointed out recent Diablo III and SimCity launch fiascos (games that must be connected to the Internet to be played) and how Internet can go out sometimes, Orth responded with “electricity goes out, too”. To top it off, Heir pointed out many people still don’t have access to broadband, like people living in Janesville, WI or Blacksburg, VA to which Orth replied: “Why on earth would I live there?”

Orth has since made his tweets private (but not before the Internet screenshotted them), labeled his comments as his “personal opinion” and not Microsoft’s official position, plus remarked how he was trolling regarding Janesville, WI or Blacksburg, VA. Microsoft has also officially distanced itself from Orth’s comments by releasing an official statement…

“We apologize for the inappropriate comments made by an employee on Twitter yesterday. This person is not a spokesperson for Microsoft, and his personal views do not reflect the customer centric approach we take to our products or how we would communicate directly with our loyal consumers. We are very sorry if this offended anyone, however we have not made any announcements about our product roadmap, and have no further comment on this matter.”

…and Chief of Staff for Interactive Entertainment Business at Microsoft Aaron Greenburg publicly disowning Orth by saying: “Very sorry if you were offended, I don’t actually know who he is”.

To be fair, Orth does have a valid point or two (e.g. we live in an always-on world, at least in developed nations) but overall his viewpoint is flawed and, simply put, arrogant. And even if Orth was not expressing Microsoft’s official position on the issue, if employees at Microsoft — especially someone who is labeled as a director — has this sort of arrogant attitude towards a very important issue that will affect a lot of people… well, then, we might as well buy a Mac. Feel free to flame Orth in the comments below.

[via ArsTechnica, Neogaf]

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10 comments

  1. RogueBase

    [@LeslieM]
    Well said & kudos. It seems some people in his position and the like seem to think themselves as some sort of important personage these days. Personally, with the economies in various parts of the world, I’m surprised these kind of idiots even have jobs, much less demand omnipotent obeisance from the “peons” ( I’m gathering he thinks of the user as a type of toadie that use their wares and services.)

  2. LeslieM

    @Ashraf:

    I live in Australia (which *is* a developed nation with one of the best economies in the world right now).

    I am about 45 minutes by car from Brisbane (20 minutes as the crow flies). I am also about 30 minutes inland from the Gold Coast.

    Guess what. There is no facility to get broadband, nor decent wireless internet because I do not even have a mobile phone service. So it has been dial-up for the last 10 years. I should also point out that many people around this country also cannot get broadband.

    So do not talk to me about living in an always-on-world, because it is not true at all.

    So this guy Orifice (or is that Orth) is yet another Microsoft jerk who rather than be fired (its too quick a punishment), should be made to live in a community which does not have a decent internet connection. I would not give him 2 months.

  3. jack

    Sometimes I’m sat in my house with the 5 kids and She who must be obeyed all off out somwhere and there are wierd little noises going off all over the house.
    A beepbeep here, a trill trill there etc so I go to the mains board and trip the main fuse and switch everything off (Freezer foods are fine for 24hrs)
    And incredibly, an uncanny silence descends on the house with only the occasional rustle of the wind, creeking boards etc
    And for an hour or so, for me, the whole world is offline and I just sit and listen to the natural feel of life. I
    feel so rested and at ease by the time anyone notices and starts yelling “Dad my playstations not working, my phone hasn’t charged, why have all the clocks stopped etc etc
    Ah the joy of being able to not be always on……

  4. RogueBase

    Ah, the joys of thinking you’re omnipotent & can say and do anything you like as long as the rest of the world bows before you and offers up their firstborn as an honorific to your majesty. The guy is full of crap and should be fired. His little tantrum was ridiculous and not even worthy of an extremely spoiled 3 year old. He needs a kick in the ass and a little lesson in being an adult. BUT… just my 2 pence worth.

  5. Seamus McSeamus

    This is when you don’t buy Xbox. When M$ complains that it isn’t selling, tell them to deal with it.

    Of course this won’t happen. People will deal with it, as suggested, which in this context roughly translates to “if we require you idiots to play standing on one foot while wearing a fez and juggling 8 ferrets, you will do it and be happy about it”.