Apple asks Chinese customers to not use third-party chargers, due to risk of death


After two tragic iPhone-related incidents that resulted in the death of one Chinese woman and a man going into a coma, Apple has put up a special page on its China website to inform users about the use of officially approved chargers.

Screen Shot 2013-07-29 at 7.53.27 PM

According to The Next Web, the message at the top of the page states that:

“Apple has always placed the safety of its consumers as a foremost concern, and that all of its products, including the iPhone and iPad, must go through rigorous testing for safety and reliability.”

This is followed by a recommendation to purchase chargers only if they have the labels shown in the images:

“When you charge your iPhone or iPad, we suggest that you use all USB power adapters with correspondingly-labeled USB cables. These adapters and cables can be purchased as individual items from Apple and authorized Apple retailers.”

This is obviously a response to the claims that the reason for those two incidents were unauthorized chargers. Apple promised a full investigation after the first accident, and while the company didn’t directly say the results of that investigation showed that it was indeed the fault of a poorly made third party charger, that may just be the case.

The lesson here, folks, is only use official chargers or third-party chargers from reliable sources. Avoid cheap, unreliable chargers from unknown manufacturer XYZ because you may save money but it just isn’t worth the risk.

[via The Next Web]

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  • Ashraf

    [@Mike] The point was to avoid the cheap chargers of low quality.

  • Mike

    “The lesson here, folks, only use official chargers. There might be cheaper unofficial chargers out there, but it just isn’t worth the risk.”

    Oh, let’s not go overboard here. A good USB AC charger–a standard item, with standard specifications–from a reputable source should be just fine. Next thing you’ll be advising us is, only take your car in to the dealership for repairs . . . . ;^)

    And the last time I checked, a standard USB AC adapter for an Apple iPod from the Apple store cost $30 (in a nice Lucite case, no less!)–considerably less elsewhere.